Brandon and Don responded with no qualms at 5 in the afternoon on a Saturday to come and quickly replace a water heater for me. They also did a couple of other smaller requests I made to them when they arrived. Don took the time to help figure out a project I asked him about too. I strongly recommend Lehtola for your plumbing or heating needs. By the way they also had to find the proper water heater for my needs on a late Saturday afternoon. Great service and great empathy! Thank you Guys!