Upon arrival spoke with customer and they said no heat coming out of vents so they had the fire place going. Coil and blower clean, brushed blower in place. Wires all tight. Heat strips checked within specs. Unit is level. Went outside and found capacitor weak and contacter failed. All wires tight. Customer approved contractor but not capacitor so replaced it and started system. Pressures are within specs. Spoke with customer about water in water heater pan and he explained he did that and he takes care of the water heater. System is working at this time.