Upon arrival technician found that the condensing system is currently leaking refrigerant, the system is fairly new along with a brand new house. The system is still under warranty, carrier is going to cover the parts while the customer pays for the labor of replacing the system. The technician has seen weight times up to 10 days with carrier, so the technician gave the customer a price of replacing the system with a new American standard condenser that comes along with a five year warranty. Customer stated that he wants to know the timeframe from carrier before he makes a decision. Technician told Customer he’ll contact carrier and let him know.