16753 Donwick Dr Ste C6
Conroe, TX 77385
9362215401

Local Reviews
for spring, tx

Rated 4.7 out of 5 stars based on 6 customer reviews

The installers worked very hard in the heat to complete the repairs.

The technician was very polite and was able to get my repair scheduled asap. The installers were great!!, they worked very hard in the heat to complete the repairs. As a first time homeowner of a newly constructed home, I mistakingly over looked my warranty paperwork and was unfamiliar with the warranty claim process. With the recent record breaking heat making it unbearable to stay in my home with a broken a/c, all I could think about was getting it repaired asap. I realize, ultimately, it was my responsibility to bring up the warranty process, however, when I spoke with the manufacturer regarding the warranty they said the repair company should have, in good faith, suggested that the evaporator coil may be covered under warranty due to the age of my house.

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Best ac company in the woodlands

I have tried everyone - my guys has been able to fix the problems the others couldn’t or wouldn’t fix. Nice to have a company I can trust.

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Great

On time! Would recommend knowledgeable cordial

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Professional service

Wonderful

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Professional service


Response from My Guys Plumbing and Air:

We are so happy to hear that our service technician was professional while resolving the issues with your broken air conditioner. If you ever need anything in the future we are always just a phone call away.

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Exceptional service, highly recommend!

Charlie and his team are very knowledgeable and professional. Exceptional customer service, good pricing, very responsive. Would do business with again. Highly recommend!

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Job Locations
for spring, tx

Byron S.

Byron S. Job Checkin

Upon arrival technician gave quotes to replace tanked water heater with a tankless water heater. Or replacing the tank water heater with a new 40 gallon tank water heater.Upon arrival technician gave quotes to replace tanked water heater with a tankless water heater. Or replacing the tank water heater with a new 40 gallon tank water heater


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the system had a failed 55 x 5 MFD capacitor, the technician replaced the failed 55 x 5 MFD capacitor. System working properly at this time. Technicians has concerns about how long the system will last and its current condition, system is clearly well over 20 years old and still running on R22 refrigerant, Systems refrigerant charge is fairly low but due to the amount of heat on the system because the system cannot shed any more heat due to the age, the charge is reading A little higher than it should be, tenant states that his system normally doesn’t start cooling until 5 PM, if the system loses anymore refrigerant system may need to be replaced. System working properly at this time, but not working efficiently at all.


Byron S.

Byron S. Job Checkin

Upon arrival of the technician turned on the cooling, and checked over the system in the attic. Technician checked the drain lines and float switch, both drain lines and float switch working properly at this time. The technician checked the filter, technician found a clogged 20 x 25 x 4” media filter, the technician removed the filter to provide more airflow to the coil. The technician inspected the coil finding many air leaks, some have been attempted to be sealed but not properly, so these air leaks are still present. The system only has a pan float switch, technician recommends SS1 float switch to prevent water building up into the drain pan. The technician then went outside to check the pressures, and found the pressures were at 84.6 psi over 271 psi, which means that the indoor coil was at 23.5°F which is significantly below the 32° freezing point, and the outdoor system was only at 89° on an 88° day, this means that the system was unable to pick up any heat on the inside of the


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the holes for the sink do not match up with the granite countertop, as well as the holes underneath to connect the sink were not drilled out. The technician will need one big hole in order to connect the sink properly. The technician could not also find the strainer basket hook up for the garbage supposal or the strainer basket. Both will need to be found.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the primary drain line was clogged, the technician blew out the primary drain line. Primary drain line draining properly at this time. SS1 float switch working properly at this time as well


Byron S.

Byron S. Job Checkin

On arrival the technician found that the electronic air cleaner was clogged. The technician took out the air cleaner and cleaned out the filters. The technician reinstalled the filters and checked the living room and dining room for airflow, the proper airflow has been restored to the system. System working properly at this time.


Byron S.

Byron S. Job Checkin

Estimate to replace upstairs and downstairs home comfort systems with new American Standard equipment. Systems come with a 10 year parts and labor warranty.


Byron S.

Byron S. Job Checkin

Upon arrival the technician performed a seasonal heating inspection on both upstairs and downstairs units. The technician went ahead and replaced the filters for both units, the technician checked all the safeties on both units. Both units working properly at this time. The technician checked over the water heater. The water heater is running properly at this time. Seasonal safety inspection passed.


Byron S.

Byron S. Job Checkin

Upon arrival the technician found that the UV light was indeed burned out. The technician re-placed the UV light, and then reset the module. UV light in module for water filtration system working properly at this time.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the system was low on 410 a refrigerant. The technician recharge the system with 140a refrigerant.


Charles L.

Charles L. Job Checkin

TIGHTENED GASKET.


Charles L.

Charles L. Job Checkin

Upon arrival the tech found that the toilet has been leaking for an extended period of time causing secondary damage to the bathroom subflooring, Linoleum flooring and the sheetrock inside the garage. The toilet is not secured to the floor and is able to move freely. We will need to remove and discard the broken toilet, linoleum flooring in the bathroom and the subfloor beneath the toilet as well as the sheetrock in the garage. At that point, we can repair the plumbing flange, install new subfloor, install new linoleum flooring and install a new toilet. We will then be able to replace the sheetrock in the garage and tape, float, texture and repaint.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the system is frozen. The technician attempted to defrost the system with the heater, the system is not budging. The technician will have to return Monday to check the refrigerant. Upon arrival technician found that the evaporator coil has a restriction causing the refrigerant back up. They’ve ever a coil will need to be replaced in order to get the refrigerant flow correctly again.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the upstairs system is working properly, although the duck work is horrendous, there’s only one duck that comes off the system for the Supply and why is off to every room for the upstairs. The technician definitely recommends replacing the ductwork for the upstairs system, the upstairs system has a 410 a refrigerant system with a 10 year old condenser and coil, and a 20 year old furnace. The downstairs system is completely original to the home, the system is 20 years old, and is a R 22 system. This system currently is working but working so inefficiently that it cannot keep up with the heat during the day, the technician recommends replacing the system with the premier package, in order to take advantage of the attic tent and Remi halo whole home air purification system.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the system was pulling high amps on the compressor. The technician recommended a hard start kit. The customer accepted the recommendation, the customer also asked if I could install a thermostat that she had purchased. The technician agreed, The technician installed the thermostat and hard start kit. Then tested the system. System working properly at this time.