Replaced faucet working, properly. When it came time to pay she asked for the price again and then called her husband. He stated he spoke with Jennifer and was told the price for the work was going to be around $100. I told him they do not have the price book at the office. I told him we are flat rate and that is the price and reiterated that his wife agreed to the work. Long story short. They paid but would like to speak with a manager on Monday regarding office miscommunication.
Replaced faucet working, properly. When it came time to pay she asked for the price again and then called her husband. He stated he spoke with Jennifer and was told the price for the work was going to be around $100. I told him they do not have the price book at the office. I told him we are flat rate and that is the price and reiterated that his wife agreed to the work. Long story short. They paid but would like to speak with a manager on Monday regarding office miscommunication.
Replaced faucet working, properly. When it came time to pay she asked for the price again and then called her husband. He stated he spoke with Jennifer and was told the price for the work was going to be around $100. I told him they do not have the price book at the office. I told him we are flat rate and that is the price and reiterated that his wife agreed to the work. Long story short. They paid but would like to speak with a manager on Monday regarding office miscommunication.
Replaced faucet working, properly. When it came time to pay she asked for the price again and then called her husband. He stated he spoke with Jennifer and was told the price for the work was going to be around $100. I told him they do not have the price book at the office. I told him we are flat rate and that is the price and reiterated that his wife agreed to the work. Long story short. They paid but would like to speak with a manager on Monday regarding office miscommunication.