Once he arrived Jason did a great job and quickly completed the work since I had an appointment that evening
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for taking time to provide feedback of your service experience with our technician. While we are pleased to learn, Jason, provided you with professional and courteous service, we are concerned with the disorganized communication in getting the technician to your home in the allotted timeframe you requested. Your comments have been shared with the Manager of the dispatch department. Our goal is complete customer satisfaction. We apologize that we did not exceed your expectations this time. Warm regards, the My Plumber Heating and Cooling Team
