Darrell explained in detail the problem and made suggestions so that the heating system will not fail in the future. Darrell was very professional!!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for taking the time to provide positive feedback regarding our handling of the service call to your home. Your complimentary comments about Darrell will be shared with both he and his manager. Your rating of the different categories are very high so we are a little confused about the overall 1 star unsatisfactory rate. Please contact our office directly to discuss what we could have done differently to improve your final opinion. Warm regards, the My Plumber Heating and Cooling Team
