We requested hot water heater service and discovered that our sump pump was not working. I'm not sure if the pump could have been repaired but we let the plumber replace it. The plumber was very pleasant and professional but I have the concerns listed below. This was the original sump pump that was in the house and there was a cover on it that we could easily lift to check performance. In the new installation, the cover was bolted to the floor. Why was this done? This makes our access more difficult. Does this mean that we'll now need to contact professionals for any repairs? Also, I just wanted to get the pump repaired so I didn't shop around, but now having done so, the prices seems a bit high.
