This was my first time using My Plumber. I couldn’t have asked for a better plumber than Keith Jones & Craig. Wow!!! They explained everything to me. I explained to them that this bathroom pipe had leaked 3 times in 14yrs, twice within 6mos and I wanted it fixed. The two of them were so thorough. I will definitely be requesting these two for my future plumbing issues. Additionally, my husband was not able to be home with me that day. They always made me aware of their location in my home and announced when they were approaching me. I made my Monday appt on the Friday before. On Monday I was called to rescheduled my appt due to more pressing emergencies. (That’s the week it rains for 7 straight days). While I understand I didn’t appreciate being rescheduled. For that I rated conscience below average.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
