MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

Local Reviews
for alexandria, va

Rated 4.8 out of 5 stars based on 513 customer reviews

very knowledgeable and did a great job. Made reasonable, prioritized recommendations


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber, customer feedback like this is simply priceless. Thank you for the continued loyalty and support!

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Plumbing leak

Ted was a nice guy but could have done a better repair job. He replaced the leaky hot & cold water faucets for the washing machine. However, he had to cut a hole in the wall to replace some pipes to complete the repair. I inspected the job after he said it was fixed and pointed out that the faucets were set back too far into the wall.They would not be reachable after the drywall was repaired. He did not want to start over and fix the problem by lengthening the pipes so that there was ample clearance from the wall. Instead, he ended up using an extra fixture to extend the length of the faucet lines. Now they just barely clear the drywall. Additionally, he made a mess while working and left without cleaning up afterwards. I was not impressed with his customer service skills. I expected to have received better workmanship based on the total cost of he repair. At least he fixed the leaks.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Hi Mr & Mrs Rodriguez, Your review is very concerning to us. Please reach out to our Customer Service Team at 8002802820 or wecare@myplumber.com, to share details and allow us the opportunity to address your concerns. Thank you, My Plumber Heating Cooling & Electrical Team

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So so

He did not clean up very well. I had to do it myself. Price for fixing swaying toilet seat was too high. I’d be better off doing it myself by going to hardware store and buying two bolts. He did not know how to fix a leaking faucet. Recommended to buy a new one. It’s the second visit and all they do is try to sell you overpriced stuff. I can’t pay these prices for people would laugh at me. So I won’t recommend this company to anyone.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Hi Viira, Your review is very concerning to us. Please reach out to our Customer Service Team at 8002802820 or wecare@myplumber.com, to share details and allow us the opportunity to properly address your concerns. Thank you, My Plumber Heating Cooling & Electrical Team

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Darby’s Review

Quick and easy experience!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Great service

Everything was great, people were nice, and job complete!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you! We appreciate you taking the time to review us. Customer feedback is always appreciated! Take care, My Plumber Heating Cooling & Electrical

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The service was under warranty but was in hours of my request.

John focused went right to the problem and right to the solution. No time wasted. Pleasant guy. I gave him a gold star! No bull, no sales, just service!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you! We appreciate you taking the time to review us. Take care, My Plumber Heating Cooling & Electrical

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EXCELLENT SERVICE


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you Carol & Bill. We appreciate you taking the time to review us! Take care, My Plumber Heating Cooling & Electrical

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Great Service

Purchased new water heater and outdoor faucets . Water pipe broke while Mr. Oscar was turning water back on. Water everywhere on my hardwood flooring. He immediately shut water off as expected, and got water up. I requested pipe be fixed. He did an awesome job, waited an amount of time to be sure it worked. Advised me to wait a few days until drywall was dry before repairing wall.

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Friendly Service, Quick Repair

Sajjad arrived in the first half portion of forecasted window to repair our broken A/C. He got our air flowing much more quickly than expected, which was a very welcome surprise. We’re very pleased with his professionalism and recommendations to keep our A/C unit in good condition.

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very expensive. If I didn't agree to the charges, I had to pay $79.50 anyway

I was extremely upset with the high price to seal the toilet $482. When I said I would like to wait to do this, the tech said " you have to pay me $79.50 anyway". No one told me this as I talked to 3 people before this to schedule this appointment. I felt as if I was backed up against a wall & had to pay this anyway. I will think again before I call MyPlumber in the future.

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Job Locations
for alexandria, va

CHRIS  W.

CHRIS W. Job Checkin

PSI70. Install 50 gallon gas water heater with drip pan, expansion tank and isolation valves.


DAVID B.

DAVID B. Job Checkin

Installed laundry sink with faucet and drain,,,1 year warranty , cleared sink drain...90 days warranty


JESSE W.

JESSE W. Job Checkin

Upon arrival checked system found condenser coil in need of cleaning as well as metering device isolation,completed work as needed,checked operation,system on line at this time.


ALEX B.

ALEX B. Job Checkin

Snake upstairs bathroom tub drain 30ft


Brian J.

Brian J. Job Checkin

Performed hsp maintenance on customers heat pump and air handler


ADAM O.

ADAM O. Job Checkin

Installed new badger 5 insinkerator with two years parts and labor warranty


Jermaine E.

Jermaine E. Job Checkin

Installed 1” prv,


DAVID B.

DAVID B. Job Checkin

Replaced cartridge on shower faucet in 1 st floor...Moen..


WAYNE F.

WAYNE F. Job Checkin

Reset breaker and tested operation.


TED P.

TED P. Job Checkin

Safety Checky Anode Rod Picture: N T&P Picture: Found upstairs toilet bolt missing, other rusted, pulled reset toilet new wax ring and bolts., tightened faucet handle, recommended replacement due to leaking, kitchen faucet sensor not working, recommend replacement, garbage disposal due to age recommended replacing, not an issue now.


SIMEI S.

SIMEI S. Job Checkin

Performed plumbing evaluation


Sajjad A.

Sajjad A. Job Checkin

I inspected the AC system to include: R-22 —12+ -All electrical wiring, motors, and components -All safeties ok -drain is clear -evap coils are clean -Clean Condensor coil -Refrigerant charge is good Oddb 90 Iddb 74 System is in good working order.


Sajjad A.

Sajjad A. Job Checkin

I inspected the AC system to include: R-22 —12+ -All electrical wiring, motors, and components -All safeties ok -drain is clear -evap coils are clean -Clean Condensor coil -Refrigerant charge is good Oddb 90 Iddb 74 System is in good working order. Offer for RTS customer declined.


RICHIE M.

RICHIE M. Job Checkin

Replaced handle for upstairs hall toilet that had snapped off


TED P.

TED P. Job Checkin

Found shut of valve leaking for washing machine , replaced both shut off valves, with pipe repair