John was nice. He knew exactly what he was doing. He did not have the part but he called around until he got it. Another driver delivered the part to him which was great. Saved him the time. The price was expensive for the job that was done. My faucet was leaking so it was either replace entire faucet which was an outrageous price or go in and repair a small part which was half the price if I had gotten a new faucet. Thank you John now I have a faucet that doesn't leak and I can use the hot water in the sink. Thanks again for your professionalism.