Cory has serviced our AC in the past and again I will have to say this guy needs cloned. He is on his A game every time he comes to our residence. Very knowledgeable and confident with his knowledge. Very impressed with this guy. You are the man for sure. The Pattersons
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you! We appreciate you taking the time to review us. Customer feedback is always appreciated. Take care, My Plumber Heating Cooling & Electrical
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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The guys were great. They came very quickly because of my sewer backup, diagnosed the problem, the tube was clogged with wet wipes that my border had been using unbeknown to me. In less that 30 minutes, all was done and cleaned up. The original cost was $740, though he managed to give me a deal for $200 less.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Technician was fine. But I had two straight days of missed appointments. Finally after a late afternoon phone call to myplumber on the third day, hey got a tech to my house after 7pm. Charged almost $250 to clear a clogged drain in the AC unit that took all of 5 minutes. I thought their webpage said that if they miss service on the same day of call, it was free, but not even a discount for me for an appointment that was schedule ahead of time and two days of nobody showing up. Like I said, tech himself I have no complaints, he was efficient. This was the second time I’ve used MyPlumber in two months, but not sure I’ll be calling again based on this...
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We are however concerned about this feedback. Please contact our office directly to discuss the experience. We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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Service Technician Ray is an awesome plumber. Highly recommend him. Thanks!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
• Thank you for the 5 Star Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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Tech was awesome however $410 for a leaky shower faucet is price gouging. I can buy a faucet at Home depot for $50. I will never recommend thus rip off company to my friends...only my enemies. You win today but all my teacher friends will spread the word about your exorbitant pricing. I give this experience negative 100 stars for being held up like a highway robbery.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for your feedback. We will be sure to relay your comments back to the technician and his manager. We are a flat rate priced company meaning we charge by the task and not by the hour. Our goal is complete customer satisfaction, but it sounds like price is where you are focused. While you could purchase a faucet from the local box stores, we provide our expertise, quality of work, convenient scheduling and most importantly the warranties for our labor and parts. Please contact our office to discuss this matter further. Best regards, the My Plumber Heating and Cooling Team
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Everything was completed as promised. Tech was very competent and positive.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Rich was the best... after several delay and cancellations and the promise of being "next in the queue", I was sent Rich who was way past a 12 hour day... he was so helpful and friendly and really explained how well the company was taking care of the employees during this crazy pipe bursting weekend. Talked about the original owner and that Rich had once left but returned because it is that good a company. He also did exceptional work. No "pressure" for more things.. but informed me of what I should look for down the road as my home ages and offered that these are services they can provide. Took time to acknowledge my pets and inform me of the fumes from some of the adhesives and to make sure to keep the animals away etc. Received my full invoice with notes to submit to my insurance company within 20 minutes of completion of the job. The only "need to work on" is dispatch. They are a bit confused... I was told they closed a 6pm and the next person told me 9pm. I was told I was next and 3 hours later when I called I was then told the plumber went home sick etc... A simple phone call or email to give me a status update would have been appreciated. If I hadn't called for the 4th time, and received support from a fantastic rep, she was patient and understanding of my 3 day frustration, she dispatched Rich to my house... I will use them again knowing that if I don't like the customer service rep I get, to call back.. but I will request Rich. What even better is that the ServePro crew showed up to check on the fans etc and they knew Rich and his quality of work and said that I got a good one... nice to see the small community and communication between 2 companies.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Eric Perez was very professional and knowledgeable. Eric told us about the Priority Club, which we signed up for. Overall a great experience.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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They did the work well and I was impressed. The problem was difficult to find and fix.They also appeared to be good employees and knew about customer satisfaction as being important. Again, my thanks to them on getting this fixed.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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I inspected furnace and ac system to include: R-410 TXV -All electrical wiring, motors, and components -All safeties ok -drain is clear -evap coils are clean -condenser coils are clean -Refrigerant charge is good Iddb 69 Oddb 70 Blower capacitor was weak, I replaced. System is in good working order.
I inspected furnace and ac system to include: R-410 TXV -All electrical wiring, motors, and components -All safeties ok -drain is clear -evap coils are clean -condenser coils are clean -Refrigerant charge is good Iddb 69 Oddb 70 Blower capacitor was weak, I replaced. System is in good working order.
Augered toilet, cleared line, recommended holding down handle to allow more water flow
2 rear hosebibs transitioned to cpvc and bursted over the winter. Replaced all cpvc with copper to rear hosebibs. HSP plumbing maintenance There is a po for parts but not yet been entered into cAll
Hose bib barely ran water while on. Checked shutoff valve and it was definitely working. Hose bib had something lodged in it. Had to replace hose bib
Performed inspection. Replaced front and back hose bib and installed shutoff valves for each. 1 year warranty on all. Removed well tank and piping as a courtesy
Drain and flush water heater. Replace drain valve, remove and replace gas valve with warranty gas valve. On arrival wh over heating and blowing out of t&p. Drained water heater and removed gas valve to see if there was build up(Diag2). Called state and got warranty auth to replace gas valve (Diag2)
Got auth from state to replace gas valve, will try to find part tomorrow. Roll for tomorrow
Auger same toilet as last tech. No warranty , no poss asr. Toilet will backup again, toilet doesn’t flush well and is misused. Won’t go into this bathroom again unless customer gets it professionally cleaned/sanitized. Waste everywhere
Number of Systems:1 Equipment Age: 5 and 13 years Model and Serial #'s in SMAC: Freon: R410a Metering Device: Fixed Required subcooling: _____F Supply Air D/B: _____F Supply Air W/B: _____F Return Air D/B: _____F Return Air W/B: _____F Indoor Delta T Target Range: Capacity Check: ____F W/B Delta T:_____ Suction Pressure PSIG: Suction Line Temp: Saturated Suction Temp: Suction Superheat: Head Pressure PSIG: Liquid Line Temp: Saturated Condensing Temp: Liquid Subcooling: Discharge Line Temp: Reversing Valve Delta T: Evaporator Approach: Evaporator Bypass Factor: Ambient Temp: Temp Rise Method Delta T: Supply CFM: Return Grill Total CFM: Total BTU/hr: Sensible Heat= BTU/hr Latent Heat= BTU/hr Sensible Heat Ratio= Enthalpy Chart Uploaded: YES____ Repair Before and After Uploaded YES____ Upon arrival performed maintenance to the HVAC system for cooling operations, found the 5- year old Air Conditioning system to be low
Rts May 15 10am Completed inducer motor assembly replacement All checks ok at this time
Rebuild of water heater including upper and lower thermostat and elements No warranty due to huge amounts of scale sitting in bottom of unit. Evidence shows water treatment is not effective and should be replaced as well as water heater. Estimate pending water test for sanitizer and water heater unit. Is approximately $7155.00 Warranty options available from 2 years up to 10 years Water heater booster add on $1000.00 (45% more hot water with same capacity tank)
Sump pump failed and flooded basement. Installed new zoeller sump pump with quiet check valve
Not a stoppage. Garbage disposal broken and clogged. Installed new Badger 5 Disposal with 2 year parts and labor warranty.