I performed a diagnostic on a Trane air conditioner. Discovered that there was an old half inch pvc pipe that had snapped and broke - repaired it from pieces and fittings on the truck. Discovered that the furnace drain and ac drain into the floor drain, floor drain is inline of utility door. Customer frequently has to move furnace drain to open utility door. I recommended a condensate pump to fix some of the issues. Unit's operational for the time being.