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Mike was very professional with his service and informative on his diagnosis of my furnace. He explained his findings and explained my options. He also answered any questions that I had to my understanding.
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They answered the phone on Saturday, sent someone out that day and I had a new furnace installed on Monday.
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I was pleased with everything, from customer service to quality of the job and the price. I will definitely recommend to family and friends and will be a returning customer. Thank you!
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Got here within 30 mins of my call while every one else was still closed. Technician was fun to talk to. Overall a fantastic experience.
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My tech, Josh, was professional, courteous, and understanding. He came on a sunday becase i had no heat. He treated it like it was a normal day. He was very understanding of my situation. He worked to fix my problem and offered me a couple of solutions to fit my needs.
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Mike was / is very friendly and confident in the company's ability to offer 5 star service. He offered kindness and personal support. He explained my options and allowed me to choose between repair or replacement. Our 35 year old furnace is getting replaced before more costly service and repairs are needed.
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My whole experience experience from scheduling the appointing to receiving the service was awesome! Mike was extremely professional and friendly.
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I have worked with Mike on a couple of issues my furnace was having. The service and trust he has shown has made him to always be a first call. I definitely see why they are a five star company.
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I called early in the morning to schedule an appointment to have my furnace checked. The office staff was very friendly and able to schedule an appointment for the same day in the morning. Mike came to the house and was able to fix the problem quickly. He was efficient, professional and honest. I would highly recommend this company and look forward to working with them in the future.
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Called and serviced same day within 3 hours. So happy I chose them.
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Working on the customer's Frigidaire. Found a coolant leak, replaced a seal, re-charged, good as new!
Working on the customer's Frigidaire. Found a refrigerant leak, replace a seal, good as new.
"I'm at this customer's home in Pickerington to check out his non-working Carrier furnace.
I completed a Full Install of a Five Star 96% Gas Furnace (Up to 100,000 BTU) Honeywell T6 Programmable Thermostat/Emerson 1F85U Five Star 16 SEER Air Conditioner (Up to 3 ton). The system is operational upon departure.
I completed a Full Install of a Five Star 96% Gas Furnace (Up to 100,000 BTU) Honeywell T6 Programmable Thermostat/Emerson 1F85U Five Star 13 SEER Air Conditioner (Up to 3 ton). The system is operational upon departure.
Upon arrival I replace the Warranty OEM Evaporator Coil. The system is operational upon departure.
I completed Full Install of a Five Star Premium - 96% Gas Furnace (Up to 100,000BTU) Honeywell T6 Programmable Thermostat/Emerson 1F85U Five Star 13 SEER Air Conditioner (Up to 3 ton). The system is operational upon departure.
I found water leaking around the Carrier gas furnace and found that the braze joint needs repaired. I added puron to the piston air conditioning system and will return to complete braze repair. System is operating and cooling at time of departure.
During a tune up on a Comfortmaker air conditioner, I tested the temperatures, pressures and electrical components. The motor surge capacitor was reading out of manufacturers specifications so I replaced. Refrigerant levels are okay and system is cooling properly at time of departure.
During a tune up on a Carrier air conditioner, I tested the temperatures, pressures and electrical components. All tests and readings are within manufacturers specifications at this time and system is cooling at time of departure.
I found that the humidifier was set up with a transformer. I removed the transformer to allow the Nest thermostat to control the humidifier. I set up the Nest thermostat and verified proper operation. The Trane system is cooling at time of departure.
During a tune up on a Carrier air conditioner, we tested the pressures, temperatures and electrical components. All tests and readings are within manufacturers specifications at this time.
During a tune up on a Five Star heat pump, I tested the pressures, temperatures and electrical components. All tests and readings are within manufacturers specifications at this time. System is cooling at time of departure.
I completed a diagnostic and found the condenser coil extremely dirty. Found the unit low on charge. I cleaned the coil with water hose and cleaner. I added 1 pound of Freon. System cooling upon departure.
I completed the scheduled maintenance agreement cooling tune up on a Carrier air conditioner. I visually inspected the unit. Checked voltages, amps and pressures. I inspected the evaporator coil. I checked the temperature difference across the coil. Inspected heat pump. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored system. All operating normally at this time.