Rob was very good - explained everything, was here on time, got the work done and was very nice and professional.
Rob was great. He was on time, he was very knowledgable, he explained everything well, he was very polite and seemed to genuinely care about us. I hope we get to see him regularly for our work with Nytech.
Rob was a great service technician who explained everything he was doing and was an excellent representative for the Nytec company.
Rob was timely, professional and thorough. Took time to explain steps and findings. Truly cared about what he was doing and that means a lot in a vendor you trust.
We are so very pleased with Nytech. Whenever we need a service call, we are able to schedule quickly and sometimes the same day. We always appreciate the professionalism and care.
Robert Schultze is always honest, professional, and knowledgeable. We request him to be our technician every time because he has earned our trust. Thank you Robert and thank you Nytech!
We woke up on the coldest day this winter to a house that was 40 degrees! Our heater went out sometime during the night while we slept. I called Nytech. What I experienced was exceptional customer service from the initial call for the appointment to the Tech calling to confirm and let me know he was on his way and even offering to stop along the way to pick me up a hot coffee. Wow! Benji was the technician that arrived and was extremely courteous and professional, putting on boot covers to protect the carpets without me even asking which I really appreciated. He was able to diagnose the problem quickly and kept me informed about everything he was doing and why and was upfront on all costs before he did it. Benji went out of his way to make me feel comfortable about everything he need to do to get the heat working again. When he was done replacing the part that caused the problem and fired up the heater he heard a sound that he didn't particularly like and took everything apart again to insure it was working correctly and there wouldn't be any other problems. Not only that but another company hired by the previous owner of the home had created a real mess with the wiring and Benji took it upon himself to straighten all of that out as well. That is a philosophy and professionalism and a pride in workmanship you rarely see these days. I could not be happier with Nytech. They installed my AC last summer and took extra care that I was completely satisfied with the work. Now this winter they saved my family from cold. Every interaction I've had from making the appointment to the technician that arrives and the follow-up call the next day is 100% exceptional. The professionalism and technical knowledge and proficiency of every technician they have sent to my home is incredible. You actually feel confident that everything will be done correctly and as promised. I couldn't be more satisfied with this company.
Rob is a fine young man, knowledgeable, personable, thorough just as all NYTECH folks have been over the years!
Ryan is very pleasant to deal would and very helpful in explaining the performance and issues with my furnace
Performed install of Lennox furnace and A/C.
Lennox and Carrier furnace Maintenance.
Triple Rheem furnace maintenance.