Staff is always knowledgeable, thorough, friendly, and transparent.
Ricky was so professional, so courteous, and extremely knowledgeable!
I've worked with Benji for a number of years. He continues to exceed expectations.
Travis was courteous and efficient. Tested the new motor and made sure it operated correctly.
Benji has provided to us semi-annual services since 2020 - his work and advisory services are valuable, technically proficient and put forth in a professional manner.
Benji was super professional, highly qualified, friendly and thorough. He patiently went over all the aspects of my 26 year old furnace service and all options going forward. He showed me how to clean my filters, even let me video it for later reference and explained all the things that were recommended, but never felt pressured to buy anything that I am not ready for. I highly recommend Nytech and will continue to work with them for all my heating and cooling needs.
Very organized in removing old equipment and than installing news air conditioner unit.
From dispatcher call to paying the bill and closing the door, the service exceeded expectations. Dispatcher and Brett were very friendly, professional, prompt, and efficient. Brett could have given me a huge sales pitch on our 1983 furnace but instead showed me how to reset the furnace. (We had another company over Friday and they proposed replacing the gas line and were super heavy on sales-my husband declined service.). I brought up a new furnace out of curiosity and Brett gave me a ball park estimate, which sounded reasonable, but I was extremely appreciative of Brett’s honest professional assessment and nature. That right there topped off the whole experience. Before Brett arrived, I did tool around a bit on their site and found the company a bit impressive—service within 24 hours guaranteed, coupons, rebates, maintenance plans, and financing, of course. After the storm and no heat, I was just surfing for a heating/cooling company still open on Sunday evening to get our furnace working. Instead, I found OUR long term heating and cooling providers! Nytech and Brett exceeded service expectations. Sold!!
Benjee was helpful mentioning several suggestions regarding our hvac unit. Although he didn’t have the part to an old humidifier he found the part and emailed it to us so we could pick it up and offered to install next time they were here.
Colt and Mike were thorough, honest, and kind. Even though we had a larger job, they worked quickly but did not hastily rush through the work. I am not an HVAC expert by any means, and they explained everything in a manner that I could understand, but I never felt patronized of “swindled.” We’ve used Nytech for years, and the service and expertise standards are always met with excellence.
Ac maintenance on American standard air conditioner
Furnace remodel repair cold air return
Carrier repair. Replaced carrier inducer motor.
Humidifier service call. Performed install of AprilAire steam humidifier.