Our experience began with Isaiah Chattos. He was our diagnostic tech. He found the problem and was excellent at explaining everything in great detail. He set up our appt to get our heat pump and furnace installed. The installation team showed up on time. Shane and Brian were the installers and were very courteous and efficient. Jeff came later to help with installation and installed our thermostat. He was extremely helpful with all the instructions on the complete install. Everything went as smoothly as can be expected. We will definitely use them again and recommend them to family and friends
