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We continue to use the local business because they are consistent in all areas. Prompt, professional, knowledgeable and informative to home owner. No pressure sales. Great employees.
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BRANDON DID A GREAT JOB. HE EXPLAINED EVERYTHING TO ME BEFORE HE BEGAN ANTHING. I WILLREQUEST HIM AGAIN IF NEEDED.
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although this does not pertain to the technician, in the future please contact me on my cell phone at 614-325-0293, the number you have on file is a home phone that is rarely answered immediately
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Polite, throughout and explained everything he was doing. Great job!
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Cory did an awesome job. Arrived early, diagnosed and fixed my problem, and was very helpful.
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Install technicians were on-time, professional and did a great job putting in a new AC unit. Also, I am amazed how well my place looked when they were finished. I highly recommend Five Star for their excellent and professional service.
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This company always does an excellent job. Two minor issues with the AC check during the first week in June: 1. It took nearly two months from the time I called to get on the schedule in early June 2. Apparently the humidifier attached to the unit was not serviced; it was still operating in the winter mode when I checked after the service guy left. Things happen and I will still continue to use this company with confidence.
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I completed a heating tune up on a Comfortmaker gas furnace. I visually inspected the unit and checked voltages, amps and pressures. I completed combustion analysis and cycled and monitored system. It is operating normally at this time.
I completed a diagnostic on a Bryant gas furnace. I found the blower motor kicked on the parts per million and would go from 50 ppm up over 700 ppm and climbing before I pulled my analyzer. I condemned the heat exchanger due to it being cracked. I went over the options and findings with the customer.
I completed the scheduled maintenance agreement heating tune up on a Carrier gas furnace. I visually inspected the unit and checked voltages, amps and pressures. I completed combustion analysis and then cycled and monitored system. It is operating normally at this time.
I installed a Five Star 17 SEER 2-Stage 4 Ton Air Conditioner. I cycled and monitored the unit and it is operating properly at this time.
I completed the scheduled maintenance agreement heating tune up on a Rheem gas furnace. I visually inspected the unit. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
I installed a Five Star 80% 70,000 BTU Gas Furnace 3T 17" and a Five Star 13 SEER 2.5 Ton Air Conditioner. I cycled and monitored the systems and they are operating normally at this time.
I installed a Five Star 13 SEER 2.5 Ton Air Conditioner. I cycled and monitored the system and it is operational at this time.
I installed a Carrier 96% Two-Stage 60,000 BTU Gas Furnace. I cycled and monitored the system and it is operating properly at this time.
I completed a heating and cooling tune up on a Bryant system. I checked voltages, amps and pressures and completed combustion analysis. I then cycled and monitored system. They are operating normally at this time.
I completed a heating safety tune up on a Lennox gas furnace. I visually inspected the unit. Checked voltages, amps and pressures. Completed combustion analysis. I found the capacitor had failed, and with the customer's permission, I replaced it. Cycled and monitored system. Operating normally at this time.
I completed the spring tune up on a Bryant air conditioner. I visually inspected the furnace. Checked voltage and amps. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.
Upon arrival I completed a Half Install of a Five Star 80% Gas Furnace (Up to 100,000 BTU). The system is fully operational upon departure.
