I called in the evening, they had an appointment for us the next morning! Chris came out, and did trace back, looked at the whole HVAC system. Then told us what was wrong. He fixed it and was out the door in no time flat! And for an amazing price!!! Let me just say.... I have yet to meet someone from Pickerington H&C that isn’t amazing! They are always friendly, always in the know and are always clean! Plus their prices are fabulous!!!