316 Primrose Lane
Auburn, GA 30011
(770) 313-8685

Local Reviews
for gainesville, ga

Rated 5.0 out of 5 stars based on 8 customer reviews

reliable service

Chris has done work for me twice recently non my heating/air systems and done a great job both times. I switched from another company who wasn’t being honest about the work they were doing... Chris was able to set it all right again. He shows up on time or early, gives accurate fair quotes, completes the work quickly and efficiently. I’m now a loyal customer.

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AC Tune up

My wife was impressed with his professionalism and knowledge . We will keep using his service of home A/C furnace tune up repair services!!


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Michael, we really appreciate you taking the time to leave us a review. We look forward to servicing your homes air conditioning and heating systems. Please don’t hesitate to call us if you need anything.

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Great work

We had a great experience getting our air conditioning unit fixed.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Craig, we really appreciate you taking the time to leave us a review. If you need any please don’t hesitate to give us a call.

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Right on time.

Chris gave me a courtesy call prior to coming to my home. He told me what was wrong with my heating unit and what he would do to repair it. Chris explained everything and he did a wonderful job. I am very please.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Barry, we really appreciate the kinds words and look forward to working with you in the future.

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great service, great price

I HAVE HAD SERVICE WITH CHRIS BOONE FOR SEVERAL YEARS CHRIS GIVES QUALITY WORK


Response from Platinum Comfort Solutions Heating & Cooling:

Thank You, Gloria we really appreciate it and look forward to servicing you for many more years to come.

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Winter Check up and maintenance on AC unit

We have a Condo and a home and Chris takes care of the AC and Heat in both. Really like his service as they are and have been functioning great for over 10 years. I highly recommend Chris for any service and repair issues on your AC and Heating units.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank You, Rodney we really appreciate it and look forward to servicing you for many years to come.

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Excellent Heating and Cooling Service and Knowledge

Chris actually installed our AC units, entire system about 20 years ago and system has been excellent. His knowledge and service has kept it reliable and cost effective maintenance.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank You Rodney, we appreciate you taking the time to leave us these kind words and we look forward to continue servicing you for many years to come.

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Excellent service

Chris really knows his stuff! Easy to get a prompt appointment and very efficient work. Doesn't try to sell you a new system, just makes sure the existing system keeps humming along.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Tammy, we really appreciate it and glad that Chris has been able to keep the old unit running for you as long as possible. Look forward to servicing you for many years to come.

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Job Locations
for gainesville, ga

Chris B.

Chris B. Job Checkin

Replaced leaking aluminum evaporator coil in this 9 year old Amana Distinctions 2 ton heat pump system under their 10 year parts and labor warranty. Customer only had to pay for Freon.

Replaced leaking aluminum evaporator coil in this 9 year old Amana Distinctions 2 ton heat pump system under their 10 year parts and labor warranty. Customer only had to pay for Freon.

Chris B.

Chris B. Job Checkin

Replaced this section of ductwork feeding another room in the basement through a wall.

Replaced this section of ductwork feeding another room in the basement through a wall.

Chris B.

Chris B. Job Checkin

Found these Ruud and Goodman heat pump systems not cooling due to not have high voltage power to outdoor units. One had a flipped breaker and the other the service disconnect was turned off. Replaced both dual capacitors. Cleaned outdoor coils. Replaced indoor air filters. Checked Freon readings and pressures.

Found these Ruud and Goodman heat pump systems not cooling due to not have high voltage power to outdoor units. One had a flipped breaker and the other the service disconnect was turned off. Replaced both dual capacitors. Cleaned outdoor coils. Replaced indoor air filters. Checked Freon readings and pressures.

Chris B.

Chris B. Job Checkin

Performing cooling maintenance on these three Amana Distinctions heat pump systems. Chemical cleaned outdoor coils. Replaced air filters. Replaced (3) customer supplied Nest thermostats.

Performing cooling maintenance on these three Amana Distinctions heat pump systems. Chemical cleaned outdoor coils. Replaced air filters. Replaced (3) customer supplied Nest thermostats.

Chris B.

Chris B. Job Checkin

Rechecking this Trane 3 ton heat pump that we installed a new compressor in last week just to make sure everything is still working correctly.

Rechecking this Trane 3 ton heat pump that we installed a new compressor in last week just to make sure everything is still working correctly.

Chris B.

Chris B. Job Checkin

Replaced bad compressor in this 3 year old Trane heat pump system under Trane’s warranty. Replaced all Freon in the system. Pulled deep vacuum and pressure tested.

Replaced bad compressor in this 3 year old Trane heat pump system under Trane’s warranty. Replaced all Freon in the system. Pulled deep vacuum and pressure tested.

Chris B.

Chris B. Job Checkin

Performed cooling maintenance on on this 12 year old Amana Distinctions 15 seer heat pump system. Replaced 20x20x1 pleated filter. Chemical cleaned outdoor coils. Added cleaner to condensation drain line. Tested electrical components and compressor. Checked static pressure through duct system. Checked temperature differences through indoor unit.

Performed cooling maintenance on on this 12 year old Amana Distinctions 15 seer heat pump system. Replaced 20x20x1 pleated filter. Chemical cleaned outdoor coils. Added cleaner to condensation drain line. Tested electrical components and compressor. Checked static pressure through duct system. Checked temperature differences through indoor unit.

Chris B.

Chris B. Job Checkin

Performed cooling maintenance on on this 3 year old Carrier heat pump system with zone control. Cleaned out condensation drain line. Chemical cleaned outdoor coils. Checked Freon readings and pressures. Tested electrical components and compressor. Tested cooling operations. Checked temperature differences through indoor unit. Checked static pressure through duct system.

Performed cooling maintenance on on this 3 year old Carrier heat pump system with zone control. Cleaned out condensation drain line. Chemical cleaned outdoor coils. Checked Freon readings and pressures. Tested electrical components and compressor. Tested cooling operations. Checked temperature differences through indoor unit. Checked static pressure through duct system.

Chris B.

Chris B. Job Checkin

Performed cooling maintenance on this 2 year old Carrier 3.5 ton heat pump system with zone control. Checked air conditioner operations. Checked Freon readings and pressures. Checked filter. Tested electrical components and compressor.

Performed cooling maintenance on this 2 year old Carrier 3.5 ton heat pump system with zone control. Checked air conditioner operations. Checked Freon readings and pressures. Checked filter. Tested electrical components and compressor.

Chris B.

Chris B. Job Checkin

Performed cooling maintenance on this 17 year old Tappan heat pump. Compressor is pulling too much amperage and causing higher power bills. Chemical cleaned outdoor coils. Replaced 12x20x1 pleated filter. Tested electrical components. Checked Freon readings and pressures.

Performed cooling maintenance on this 17 year old Tappan heat pump. Compressor is pulling too much amperage and causing higher power bills. Chemical cleaned outdoor coils. Replaced 12x20x1 pleated filter. Tested electrical components. Checked Freon readings and pressures.

Chris B.

Chris B. Job Checkin

Replaced bad furnace control board on this 7 year old Lennox 80% natural gas furnace. American Home Shield is paying for today’s repairs.

Replaced bad furnace control board on this 7 year old Lennox 80% natural gas furnace. American Home Shield is paying for today’s repairs.

Chris B.

Chris B. Job Checkin

Replaced bad blower motor and capacitor on indoor unit. Replaced bad capacitor and contactor on outdoor unit. Tested heating cycles and Freon readings. All work was done under American Home Shield warranty. Family owned and operated brother and sister company. Quality repairs and replacements at affordable prices.

Replaced bad blower motor and capacitor on indoor unit. Replaced bad capacitor and contactor on outdoor unit. Tested heating cycles and Freon readings. All work was done under American Home Shield warranty. Family owned and operated brother and sister company. Quality repairs and replacements at affordable prices.

Chris B.

Chris B. Job Checkin

Performed service on this 6 year old Goodman 13 seer heat pump. Replaced very weak dual capacitor for outdoor fan motor and compressor. System had a 5 year warranty and it is out of date. System is in pretty good shape.

Performed service on this 6 year old Goodman 13 seer heat pump. Replaced very weak dual capacitor for outdoor fan motor and compressor. System had a 5 year warranty and it is out of date. System is in pretty good shape.

Chris B.

Chris B. Job Checkin

Performing heating maintenance on these 3 Amana heat pump systems that we installed. Replaced all 3 capacitors due to them being weak. Customer lives in an area prone to electrical problems. Recommended adding surge protectors to systems. Replaced filters and checked Freon readings. Tested defrost cycles and backup stripheat. Systems are in correct operation at this time.

Performing heating maintenance on these 3 Amana heat pump systems that we installed. Replaced all 3 capacitors due to them being weak. Customer lives in an area prone to electrical problems. Recommended adding surge protectors to systems. Replaced filters and checked Freon readings. Tested defrost cycles and backup stripheat. Systems are in correct operation at this time.

Chris B.

Chris B. Job Checkin

Performed heating maintenance on this 9 year old Amana heat pump that we installed. Checked Freon readings. Tested auxiliary heat and defrost cycles. Recommended replacing contactor and capacitor and adding surge protector.

Performed heating maintenance on this 9 year old Amana heat pump that we installed. Checked Freon readings. Tested auxiliary heat and defrost cycles. Recommended replacing contactor and capacitor and adding surge protector.