Arrived to customer stating that home is backed up. Toilet in guest bathroom was leaking at base. Located clean out left front of home in shrubs. Opened cap and found full of waste debris. Ran cable down through cleanout found that blockage was at cleanout. Dropped water and pulled roots out by hand. Top of cleanout riser pipe is broken just before two way fitting. Will need to excavate area , pull approximately (2) shrubs to gain access to drainage piping. Entire two way cleanout will need to be replaced. At this time drainage system is flowing with no issues and customer will address toilet issues.