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Overall Experience
Quality
Price
Convenience
I reached out to P&T on Monday and the AC was fixed on Tuesday. The technician was very personable and explained what he was doing in detail. I would use them again in a heartbeat.
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Our outdoor HVAC fan unit had stopped turning on with the heat and air. Originally we had another company come out to check it out based on a family recommendation, but after having terrible service and an extremely high quote, we decided to get a second opinion. And I am really glad we did. After reading reviews online, my husband decided to go with Powell and Turner Heating and Cooling, Inc. Our technician, Barry, arrived on time if not a few minutes early, was very personable, did a thorough check of the whole system, diagnosed what he thought the actual issue was (it was not the expensive fix the first company we had look at it recommended), and fixed it quickly and for a great price. Would highly recommend.
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Overall Experience
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Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Very informational, gave great pointers on how to keep my cooling system clean and running correctly
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It was a great experience and turned out to cost less than expected.
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During the busy start of the AC season, Powell and Turner worked to quickly get me into the schedule and promptly returned with the needed part to get my AC back up and running. They were also very good about keeping me informed about their arrival time. Barry was very knowledgeable, respectful and professional the entire time. I would definitely recommend this company!
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They were able to service units the same day I called for assistance. They notified me in advance that they were running about a half an hour later than scheduled appointment. Corrected substandard work done by their company last year at no additional charge on one unit and fixed the other broken heat pump unit. Very professional/knowledgable service this time.
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Came out for duct cleaning and maintenance for heating and cooling system.
Service call heat pump is making a strange noise
Evaluation on duct cleaning for Trane unit
Evaluation on duct cleaning for Trane unit