Wayne was very knowledgeable and went out of his way to explain everything step by step. He is thorough and prices very fairly. I highly recommend him and will be using this company again in the future for any of our cooling and heating needs!!
The day was a Code Orange, but installers and electricians arrived on time and worked the entire day without complaint and wirh amazing efficiency. All were so professional and very tidy. I am exceptionally pleased with the result. This is the second time I've used Powell & Turner and will do so again. Great overall customer service from start to finish!!
Because we needed someone asap, we called Powell and Turner first via a friend's high recommendation, but since it was a last minute call and holiday weekend, we needed to wait a few days, so we called another HVAC "specialist" that seemed to decide we needed an entirely new system before they walked through my door. The "other company" dismissed my questions, were unprofessional and basically, we were out $95 for them not even looking at my system. So I kept my Powell and Turner appointment, and I wish I would have waited! Barry was incredibly professional, respectful of my home wearing booties, polite and answered all of my questions. He took apart our system and showed me what the issue was, had parts available, and also told me there was no need to buy a new system at this time. Our problem was solved in under 2 hours and on a 90 degree day, we were cool again and its still working great. I now have learned to wait for the best, and will continue to use them even when my HVAC is on its final days. I appreciate the professionalism, honesty, no pressure options and friendliness. That's hard to find! I would recommend them to anyone who needs service on their system!
Barry was so great - he fully explained our repair options and was super helpful and friendly. We have been using Powell and Turner for several years now and highly recommend them! Thanks again Barry!
The technician was quick to spot the issue with my AC system and solved the problem very promptly.
P&T rocks! Great customer service!!
Timely good price quick and courteous
Our technician Barry was excellent, helpful knowledgeable and fair. Will use this company for all our Heating and air needs.
System cooling repair repay replace capacitor and added refrigerant
New Mitsubishi split system in the master, cool now!
New Amana furnace and CAC--cool!
Cooling system evaluation and duct cleaning
Replace a dead 6 yr old condenser (Rheem)with a new Amana condenser.
Repaired heat pump system system was not cooling properly added refrigerant and clean the condenser coil and the system is operating normally