My experience was wonderful. I will recommend this company to family and friends.
The tech called and asked if he could show up early. How many times can you say that happens. We go to look at the boiler and before he starts he explains what all the parts and gauges were and what temp and pressure he was looking for. Showed me the parts as he cleaned them and explained how it worked. Actually commented on how clean it looked and still pulled all the parts out and went over them. Thats how you win a customer. He didn't just look inside and assume it was clean. Thanks for a well done job and one less worry.
After having a lot of issues with many different plumbing "experts" with our Rinnai water heater, we finally have a working unit. We were very close to ripping it out and going back to a tank, but figured one more try. That one more try brought in the best.
Mr. Thompson was on time and did a wonderful job. He told us what he was doing and told us if we had any questions, to let him know. Mr. Thompson did an awesome job.
Barry was great, quick, friendly and took the time to say hi and talk to my two year old who wanted to know everything he was doing.
I love Powell and Turner,excellent Company Wayne other bussiness should take notes
Barry was very helpful in diagnosing the problem with my air conditioning. He took the time to explain the issues and provide me with repair options.
As always, I was completely satisfied with everything that was provided by Barry. He has become the regular service rep for the past several years and he is professional, polite, friendly, knowledgeable, thorough, and responsive to any questions. He is outstanding and a credit to your company.
The team did a great job installing additional duct work in the master bedroom. From making the initial appointment to the estimate and scheduling the service, every phase of my project went smoothly.
I am very happy with my service from Powell and Turner for my air conditioner service and repair. Barry was very friendly and took the time to explain how my home's air conditioner and oil furnace systems work and each step of the troubleshooting process to identify and repair my issue. Their repair pricing for my aging equipment is very fair and Barry explained how to keep what I have running smoothly without recommending a pricey full system replacement that is not necessary at this time.
Install new Rinnai water heater--hot water, fast!