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Serviced Rheem tankless water heater @ Williams property. Descaled unit to remove mineral buildup (significant due to hard water). Cleaned inlet filter screen. Inspected & tightened all connections - found minor leak at cold water input, replaced washer. Tested flow rate - now 5.2 GPM (was 3.8). Customer reports improved temp consistency. Recommended water softener installation to extend heater lifespan. Left maintenance guide with owner.