David explained very clearly what the issues were, talked through all the options, was professional ---- After letting me know what needed to be done, I was able to make a choices--- the unit is working great now. He is a great asset to your company.
Response from Pros 360:
After inspecting the unit to figure out the underlying issues, our technician will give you recommendations as well as pricing for the repairs. The choice is yours to move forward. David is defiantly a great asset! Thank you for you kind words.