Service personnel was very professional. He explained the problem in clear simple terms and answered all my questions.
Overall Experience
Quality
Price
Convenience
Super helpful and fair pricing. Great friendly service. Thank you so much.
Overall Experience
Quality
Price
Convenience
Good explanation fixing an overworking heater, and suggesting possible improvements. Finished the job quickly and it stayed fixed. Courteous and efficient work. A good experience.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Needed a part from Lennox, and it was a terrible experience, otherwise tech person Jonothan made every attempt to complete the job in a timely way.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great job, Joseph Koness! Thank you.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
John was clear about the scope of work and answered my questions with good options, pointing out what could be done efficiently. The work was clean and I really appreciated the shoe covers he wore inside the house. It was a great service experience.
Overall Experience
Quality
Price
Convenience
The technicians who came to repair our heater were very professional, knowledgeable, and courteous! They fixed our problem and explained what was wrong in a way that I could understand it. They also told me about ways to keep the HVAC working well, but they weren’t pushy about using their services. Will definitely be using them again to keep our system running smoothly! Thank you!!!
Overall Experience
Quality
Price
Convenience
Please list these 2 agents for all my service calls. They are the greatest!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was great. Reviewed our options, explained what he did. Was courteous and very good
Overall Experience
Quality
Price
Convenience
Explained everything very clearly. Friendly and professional and very knowledgeable
Overall Experience
Quality
Price
Convenience
I’ve neglected having my AC serviced for 10 years. I was afraid of what they would fine. Pros 360 was fantastic. Even negotiated black widow spiders to get the job done. I’m so happy with their professionalism and knowledge.
Overall Experience
Quality
Price
Convenience
Checked cooling tower found system pressure valve at 18 PSI re-set flow on boiler to 42 PSI.
Replace the flame sensor (last week). Replace control board
Check reset breaker and replace filter
Check system found vent filling with water and setting off pressure switch install pvc 90 stop water and drain system
Replace the flame sensor (last week). Replace control board
Control board needs replacing, schedule after board is ordered
Repairs scheduled for a later date
Inducer motor replacement , 2 unit membership
Replace compressor start and check system satisfactory
Compressor inoperable need to replace
Check system found board for flow control defective remove install relay for pump system is operational at this time
Check system operation satisfactory at this time