I'm very thankful to Ragsdale, especially Holly and Michael, for the excellent service provided on Sunday, July 31, 2016. My new Carrier air conditioner begin blowing out hot air. We were all concerned because the weather was in the mid nineties. In our home is a 68 year old senior with blood pressure challenges, a four month old baby and a three year old toddler. Although the thermostat was set at 79, the temperature quickly jumped to 83. I called Holly and explained the situation. She immediately arranged to have Michael come to our rescue. Shortly after calling Holly a storm with heavy rain, thunder and lightning. I called Holly back to say I was concerned about the safety of the person coming. She said be was on his way and would wait out the storm before starting. Micheal arrive within in minutes as the storm stopped. He quickly analyzed the problem and the air was cool again. We all so very grateful for the service we received and want to say thank for Michael and Holly going the extra mile to ensure our safety even during stormy weather. May God bless you all for your dedication.
Response from Ragsdale Heating and Air Conditioning Inc:
We truly appreciate your business and your feedback thanks, Kristian Hall Happiness Coordinator at Ragsdale Heating, Air and Plumbing.
