6263 McNeil Dr #316
Austin, TX 78729
512-563-1845

Local Reviews
for austin, tx

Rated 4.8 out of 5 stars based on 74 customer reviews

Great Service

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Timely and friendly but expensive for no solution.

Excited that there was instant availability due to the fact that it is cold out and my furnace was not working. However, being charged 309$ for no solution is extremely steep and heartbreaking. My furnace is still having the same issue and I’m out hundreds of dollars.

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Quick and timely service and workmanship

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Excellent Service, Excessively Priced

I Called one company that charged by the hour with high rates then called Arrow who charged by the Job. Arrow's Representative was very friendly and helpful. Their response was Excellent. Their Service representative was early, knowledgeable, very efficient. I bought my own Smoke Alarms to replace the expired Alarms that were in the house. They were Hard wired models that I thought would require rewiring. They did not need rewiring and I thought about cancelling the job. Due to the late notice I felt obligated to at least have the technician arrive and pay the service fee. I should have. Since he was there and even though I knew the job would be simple, I did not know fully how simple. We negotiated a price which I thought was high but, I Agreed. Bottom line for $245 (with Senior Discount and Veterans Discount) the technician attached 2 Smoke Detectors in the already installed brackets (5 minutes). Did I Agree to the Price - Yes I negotiated and agreed to the repairs and I am fully responsible. The service was preformed in a professional and accurate manner. Arrow's performance from the receptionist to the technician was excellent. The price I paid is the price I agreed to and is my responsibility, I"ll just go elsewhere next time.

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Respectful and courteous.

Very kind service members, understood my concerns over virus precautions and even wore a clinical style mask I requested. However took a lot longer than anticipated due to problems I don't understand, and had to come back another day so inconvenient in that respect. I had no idea it would be so expensive, but really did not have the ability to invite several estimators into my house due to pandemic. I cannot tell the quality of the work until I buy the machines and actually use the w/d hook ups and drain etc.

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Great service and communication

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Responsive and Professional

Speedy and professional service, we appreciate the transparency and fair prices.

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Fast, Responsive, Professional

Done business with them several times. Easy to work with and very accommodating.

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Awesome service! VERY informative and professional!!

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Great service, very knowledgeable

I would definitely recommend to anyone!

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Rip Off

Toilet needed a tank mechanism replacement due to leaking. They would not give a quote over the phone. Once service rep is onsite he wrote up options to replace the entire toilet. No. The cost of the mechanism replacement was $475. For a mechanism that retails for about $40. Service call was 40 minutes including the time to write up the options. Total rip off.

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Great work. I now know which company to call in future.

Wow

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Great service and price

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Replac light fixture

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Job Locations
for austin, tx

Jason H.

Jason H. Job Checkin

93 or free Main or secondary line drain clearing. No blockage removed no fee. Cleared blockage Ran camera


Jason H.

Jason H. Job Checkin

Level 1 leak search or access •cut hole in drywall behind shower wall to inspect for leaks


chris@servicearrowtoday.com

chris@servicearrowtoday.com Job Checkin

Replace hose bib on the back right of the home -shut off water -remove existing hose bib -install new hose bib -test for leaks and functionality


Joshua S.

Joshua S. Job Checkin

Install new 125 amp main breaker panel Install new 70 amp sub panel Install new 70 amp feed to sub panel Install new 50 amp feed to stove Complimentary Surge protection Label panel and clean job site 7 year warranty


kenneth@servicearrowtoday.com

kenneth@servicearrowtoday.com Job Checkin

Up to 4’ in depth Up to 60’ - 4" PVC Camera Inspection of Remaining Line to City Sewer Local Permit & Inspection as Required 100% Satisfaction Guarantee DIGGING CONTRACT NEEDED Add On Only - Level 2 Difficulty Charge For Drain Line Repairs City Of Austin Permit Processing Fee


chris@servicearrowtoday.com

chris@servicearrowtoday.com Job Checkin

Replace toilet with our bronze package toilet -shut off water to toilet -drain, remove and dispose of existing toilet -scrape caulk and wax ring -install new wax ring and bolts -install new comfort height toilet with new caulk seal -replace supply line and check for leaks 1year warranty


Jason H.

Jason H. Job Checkin

Remove existing brass burner on gas fire pit Install upgraded brass burner on gas fire pit .


Shane G.

Shane G. Job Checkin

Will replace main disconnect that powers the breaker box in the laundry room. Will require permits


chris@servicearrowtoday.com

chris@servicearrowtoday.com Job Checkin

Use angle stops to shut off water supply and install a new fill valve in the toilet and a new cartridge in the kitchen faucet to allow for flow on the hot side. -remove existing faucet -install new faucet -build detachable head -connect water supply’s -test for leaks and proper operation


kenneth@servicearrowtoday.com

kenneth@servicearrowtoday.com Job Checkin

Customer was not charged due to not clearing stoppage. Have spoke with customer and will schedule camera inspection.


Shane G.

Shane G. Job Checkin

troubleshoot washing machine and dishwasher circuits.


Jason H.

Jason H. Job Checkin

Disconnect gas water heater and cap off. Connect gas water heater to supply.


chris@servicearrowtoday.com

chris@servicearrowtoday.com Job Checkin

Install customer supply range hood. With hardwire installation. Remove existing appliance cord (hazardous installation) Extend Romex circuit up wall to new installation location Install receptacle box for new vent hood power


Jason H.

Jason H. Job Checkin

Made final connections for dryer hook-up.


chris@servicearrowtoday.com

chris@servicearrowtoday.com Job Checkin

perform 93 or its free and clear debris to allow drain to flow properly.