I Called one company that charged by the hour with high rates then called Arrow who charged by the Job. Arrow's Representative was very friendly and helpful. Their response was Excellent. Their Service representative was early, knowledgeable, very efficient. I bought my own Smoke Alarms to replace the expired Alarms that were in the house. They were Hard wired models that I thought would require rewiring. They did not need rewiring and I thought about cancelling the job. Due to the late notice I felt obligated to at least have the technician arrive and pay the service fee. I should have. Since he was there and even though I knew the job would be simple, I did not know fully how simple. We negotiated a price which I thought was high but, I Agreed. Bottom line for $245 (with Senior Discount and Veterans Discount) the technician attached 2 Smoke Detectors in the already installed brackets (5 minutes). Did I Agree to the Price - Yes I negotiated and agreed to the repairs and I am fully responsible. The service was preformed in a professional and accurate manner. Arrow's performance from the receptionist to the technician was excellent. The price I paid is the price I agreed to and is my responsibility, I"ll just go elsewhere next time.
