A grocery store in Lakewood, CA, reported an issue with the heat on their sales floor, as well as a possible issue with their boiler. Upon arrival, our technician inspected the boilers and found #2 with an ignition failure lockout. Reset and continued troubleshooting, pinpointing a bad actuator in the gear mechanism, preventing the water valve from opening. Two out of three valves are operational, only #2 is down. Also noted that the glycol tank is empty. Spoke with management over the phone to determine course of action. Will quote repairs for actuator and return to resolve the empty glycol tank.
