Have been having issues with my A/C unit and today it decided to go out. Shortly after speaking to Nicole (always pleasant) I received a call from Bobby and he and Robert we’re here shortly after. They spent a lot of time (both of them) in the attic trying to troubleshoot the issue, found it and repaired it. Came down from the attic and explained to me what they saw, what is happening up there and that it is likely time for a new unit. I so much appreciate their friendliness and willingness to explain to a single mom what happened and what I need to do going forward. You’ve got two wonderful gentlemen working for you. Be thankful !!
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Troy was very professional and kept me informed step by step as he found the problems with my ac. I got a call when he was on his way, so I knew exactly when he would arrive. I am completely satisfied with the service!
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Today was simply my Check up before winter. He was on time, called before to let me know he was on his way and did excellent work as he always does. Plus he loves my dogs and they love him :)
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Getting home from work at 8:00 and seeing your a/c at 80 degrees throws you into a panick. Called the emergency number and within minutes I had a return call and Shawn was at my house within the hour. Although I realize this was an inconvenience, he was nothing but polite, thorough and professional (as he always is). His exemplary service will keep it business with RC Total Maintenance.
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Shawn is always professional, polite, helpful and sincere when he provides service. He also always is patient with my silly questions about how things work and what I need to do before his next visit.
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Very satisfied with my technician Troy
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Service guy was very polite and very good with my service. I am very satisfied with the service i get from him.
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Lightening hit this unit ... got them up and running ??
Air conditioner maintenance and repaired 1 light for ms emma
