Just wanted to share that once again John did an outstanding job in ensuring our HVAC systems were tuned up and ready for the winter season. John did everything with superior satisfaction and explained everything that he did. I would only go with John for any type of HVAC service as I have experienced other technicians at your facility snd John is far superior in his knowledge and customer service than anyone else.
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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RS Andrews is unique in this locale in that they continually exhibit dedication and pride while providing high quality service at a fair price! I can't say enough great things about all of the folks who represent this Company every day, every call, every visit!
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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John was, knowledgeable, courteous and professional! Explained service provided, in terms we could understand! Also provided helpful tips about system and maintenance!
Response from R.S. Andrews Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Response from R.S. Andrews Services:
We appreciate the amazing 5 star review!
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Response from R.S. Andrews Services:
We appreciate you taking the time to leave us 5 stars!
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Response from R.S. Andrews Services:
Thanks for the amazing rating!
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John is very thorough and professional
Response from R.S. Andrews Services:
Thanks for the kind words about John! We'll be sure to let him know to keep up the amazing work.
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Response from R.S. Andrews Services:
We really appreciate the positive rating!
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Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Staff has been great
Response from R.S. Andrews Services:
We appreciate you taking the time to leave us 5 stars!
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Was able to get an appointment quickly the next day after calling. Charlene from the office called to tell me John was on his way. He came a few minutes after. Very polite, mask and shoe covers. John came to my home with coupons and a magnet. He asked me to show him the problem, which I did. He bought his ladder and went into the attic. Fixed the issue and measured the air coming out of the vents. He explained to me what the issue was and how he fixed it. He also recommended a maintenance which I agreed to. I felt comfortable with John and my home was safely taken care of. I recommend RS Andrews and look forward to having someone come out to perform a maintenance for me. Thank you.
Response from R.S. Andrews Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Have dealt with R S Andrews previously & been pleased.
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Explained what was being done and made some positive suggestions on future maintenance. Very polite I would highly recommend John to anyone.
Response from R.S. Andrews Services:
Chuck, thanks so much for the great review for your seasonal maintenance service appointment! Looking forward to helping out again soon!
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Very efficient~friendly ~took the time to answer all my questions!
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I replaced a faulty gas valve in a customer's furnace, which was causing the system to not produce heat. After the repair, the customer's home is warm and comfortable again.
I replaced a faulty pressure switch in a customer's furnace, which was preventing the system from igniting. After the repair, the furnace is now producing heat again.
I repaired a broken air handler in an air conditioning unit, which was causing the system to not cool properly. After the repair, the customer's home is now cool and comfortable again.
I installed a new compressor in a customer's air conditioning unit, which had failed due to a refrigerant leak. After recharging the system, the customer's home is now cool and comfortable.
I received a call from a customer who reported that their heat pump was making a loud noise. I arrived at the customer's house and inspected the heat pump. I found that the fan motor was failing, causing the noise. I replaced the motor and tested the heat pump, confirming that it was now working quietly.
I received a call from a customer who reported that their air conditioner was freezing up. I arrived at the customer's house and inspected the air conditioner. I found that the air filter was dirty, causing the evaporator coil to freeze. I replaced the filter and thawed the coil. I then tested the air conditioner, confirming that it was no longer freezing up.
I received a call from a customer who reported a leaking faucet. I arrived at the customer's house and inspected the faucet. I found that the rubber O-ring was worn out, causing the leak. I replaced the O-ring and tested the faucet, confirming that it was no longer leaking.
I received a call from a customer who reported a leaking faucet in their kitchen sink. I arrived at the customer's house and inspected the faucet. I found that the cartridge inside the faucet handle had worn out and was causing the leak. I removed the old cartridge and replaced it with a new one. I then turned on the water supply and tested the faucet and found that it was no longer leaking. However, I noticed that the sink drain was also clogged. I removed the sink trap and found a build-up of debris. I cleared the debris and reinstalled the sink trap. I then ran water down the drain to confirm that it was flowing smoothly again. I informed the customer about the repairs and demonstrated that the faucet was no longer leaking, and the drain was now unclogged.
Came out to a residential home for HVAC installation services. Performed the installation of a new multi zone ductless air conditioner in the home. The installation of the new system was a success. The client couldn't be happier with the performance.
Went to a residential client's home to install a new Central air conditioning system. Removed and discarded the old unit. The new unit was successfully installed, and the client was satisfied with the performance of the new system.
Sent to install a new Central Air Conditioning system in a residential client's property. The installation of the new unit went well, and the client was delighted with the outcome.
Dispatched to do a complete system diagnostic tune-up on a residential client's home's HVAC system for regular maintenance. The tune-up saves repair expenses while ensuring that the client's system is running properly. conducted a thorough study of the system. Condensate drain pipe cleaning and filter replacement. The system worked satisfactorily.
A/C Repair for a residential customer. Replaced the damper motor on the home’s A/C system. The A/C system is back in working order.
Contacted by a residential client in need of sewer line repair. We arrived to find the sewer pipe had become disconnected from the sewer system. Reconnected the sewer pipe to resolve the issues for the happy homeowner.
