3617 Clearview Parkway
Atlanta, GA 30340
770-454-1800

Local Reviews
for lilburn, ga

Rated 4.4 out of 5 stars based on 9 customer reviews

Outstanding service

The problem was addressed expeditiously and professionally The repairman did an excellent job

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Skilled Professional

Jason is a skilled electrician, and performed each task expertly and quickly. I will ask for his services the next time I need an electrician!

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Good technician, terrible dispatchers

I scheduled them to come out to my rental house to do electrical work. Since I live out-of-state and would not be able to be there, I gave them a full description of what I wanted them to do. I also told them to call my renters to let them know they were on their way. They called me instead and couldn't get in touch with me, but didn't call the renters. The technician went on out to the house, knocked on the door and then told the renters he didn't know what he was supposed to do, so he left. The dispatcher calls me and tells me no one answered the door and that they would have to leave and re-schedule. I called the renters to ask them why they weren't there and then they told me they had answered the door and talked to the technician. The technician confirmed that they did answer the door, but he didn't know what to do, so he had to leave. I was able to talk to the manager and he said he would resend the technician back out ASAP. He did come, do the work, seemed to do a thorough job and apologized for the mix up. Basically, the dispatcher did not relay anything I had told them about the job and did not relay it to the technician. She also didn't relay what really happened to the technician, saying he never answered the door. It is like she had a standard answer she was always supposed to give. This caused a lot of extra time and confusion.

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great service, expensive job but helped by rebate

The installers put in a very long 12 hour day, and the unit works great! Thanks also to technician who got my old system working until the new installation 5 days later.

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The Service Rep was Outstanding


Response from RS Andrews:

Thank you very much for your review!

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Great Service

Jason was very punctual, and pleasant personality included with the excellent service which was provided immediately upon our call.


Response from RS Andrews:

Thank you for your review!

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The R. S Andrews service tech was absolutely wonderful, very knowledgeable and easy to work with. Good Job, Well Done....


Response from RS Andrews:

Thank you very much for your view!

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good efficient service

service was available on Saturday, which was convenient


Response from RS Andrews:

Thank you very much for your review!

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The usual prompt, efficient and tidy service.

Much improved quality and service compared to several years ago.

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Job Locations
for lilburn, ga

Jason H.

Jason H. Job Checkin

No cool, Started smiley club on 3 systems. Found compressor overheating due to failed dual run capacitor also has dirty condenser coil and also leaking refrigerant check evaporator coil as courtesy (no charge) -Installed new capacitor 35/5 2 year part Warranty 90 days labor -Clean and tighten electrical connections and wires: -Check electrical components -High voltage wiring Romex not up to current codes -Condenser fan motor: .49 amps -Compressor: 5.2 amps -Dual capacitor: 35/5 uF new -Contactor: 241Volts across -Breaker: disconnect outdoor amp Client aware system leaking refrigerant wants temporary fix **No warranty on refrigerant ** -Evaporator coil very rusty and freezing showed Mrs aware of condition Recharge and balance refrigerant TXV sys Before Low 20 Psig Super-heat 83'F High 138 Psig Sub Cool 0'F After Low 71 Psig Super-heat 35'F High 184 Psig Sub Cool 8'F Ck filter ok Mrs changed Installed new brass cap Measure temperature difference 19'F Indo


Jason H.

Jason H. Job Checkin

no leak detected. hooked air up to the main line through hose Bibb and had no pressure loss.


Jason H.

Jason H. Job Checkin

Removed existing panel since the bus bar was damaged. Furnished, wired, and installed a new main lug panel. Furnished, wired, and installed all new breakers. Relabeled panel as it was. Furnished, wired, and installed a whole house surge protector to protect the major appliances. Recommend surge strips with low voltage hookup at computers and tvs.


Jason H.

Jason H. Job Checkin

Wired and replaced a customer provided flood light at the left of the home. Wire and replaced a total of 3 switches in the home that the customer provided. Furnished, and installed a total of 6 par 30 LED bulbs in the kitchen. formed panel maintenance and tightened all connections.


Jason H.

Jason H. Job Checkin

Furnished, wired, and installed a new GFI as required by code in the crawl space above the sump pump. Existing circuit at old sump pump location was used. Furnished, wired, and replaced existing outlet at old location. Pump is plugged in and gfi tested.


Jason H.

Jason H. Job Checkin

Replaced broken hose bib in backside of house. Checked water pressure to house at 60lbs.


Jason H.

Jason H. Job Checkin

No cool Ms decided to upgrade system 21 years old install date Wednesday June 1,2016 Temporary fix till new system installed recharge refrigerant and repair LV short Need new supply plenum Accepted Quote for new Lennox 2.5 ton XC14 condencer and matching evaporator coil. 70,000 SL280V 2 stage gas variable speed furnace CS7500 touch screen thermostat 10 years parts and 3 years labor warranty. Price includes air cleaner rack, Vent pipe, gas pipe with drip leg, pads, disconnect, equipment, permits, labor, taxes, whip, and warranty 16 SEER rating annual energy savings $355 based on Atl avg use Total investment- $7547 Discounted $840 deposit $6707 balance financing (qualifies for $350 Lennox mail in rebate $6357) takes 6-8 weeks


Jason H.

Jason H. Job Checkin

half lights in the home turn on and the other half does not and may have fixtures to install. Replaced 2 t8 2 lamp ballast.


Jason H.

Jason H. Job Checkin

Capped gas line in at tick do to leak on hearth gas log lighter.customer still has use of gas logs that were installed on separate gas supply line.


Jason H.

Jason H. Job Checkin

replace 40 gallons natural gas water heater with 2 gallons expansion tank 6 years manufacturers warranty 1 years warranty on parts and labor


Jamie M.

Jamie M. Job Checkin

Dug up water service line near meter to find 1" plastic service line with pin hole leak in line. Cut and removed section of pipe approximately two feet from leak to meter and replaced.


Joshua M.

Joshua M. Job Checkin

Estimate on installing drain waste and water for six sinks we will need to cut the concrete to put in PVC drain and a hole in the Ceiling for a vent stack. Stalling six sinks with pumps instead of cutting concrete.


Joshua M.

Joshua M. Job Checkin

Estimate on installing drain waste and water for six sinks we will need to cut the concrete to put in PVC drain and a hole in the Ceiling for a vent stack. Stalling six sinks with pumps instead of cutting concrete.


Joshua K.

Joshua K. Job Checkin

Removed the surge protector in the sub panel in the basement installed by Rs Andrews as per homeowner.


Oscar H.

Oscar H. Job Checkin

Completed Air Conditioner preventative maintenance on two units.