Seems very knowledgeable and accommodated my schedule. Thank you!
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I'm in the process of gathering quotes and RT Olsen has been the most prompt on their appointment time, the most friendly, and the fastest to submit a written quote. I'm impressed so far and truly hope to give them my business as I work things out with my insurance.
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Roxanna and Alfonso were super helpful! They communicated great and made sure all parties were being contacted. I appreciate their responsiveness and would highly recommend.
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Great team and awesome workmanship!! Thank you RT Olson team for excellence service on our AC maintenance.
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The technician was a really nice guys. But he came to just tune up the unit. But for some reason it’s ruining worse than before he came. The company had him come back to look at it. But nothing was resolved so I’m stuck with a low pressure unit
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Adam knew just how to find the problem. Was impressed with his skill and knowledge. Was very professional and very friendly. Would like to have him again if I need additional need for your services. Tom
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He saw the leak, didn't dig around it to further analyze it. Said it was too thin copper ans too old. I had someone else come look and they totally dug around the copper piping and saw the tubing was fairly new(for plumbing age) and suggested a much faster and cheaper method. Worked fine.
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Excellent service, got my A/C back in working order quickly today without having to leave and go get parts. Tim & John came prepared to do the a/c service special, diagnosed that my system had a short that melted some of the parts, and they got the unit cleaned and repaired quickly.
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I had a situation yesterday early evening when I was calling several plumbers to try and get service at that time. I forgot I had called your business and had cancelled another one I scheduled but forgot yours. I don't usually do things like that and felt bad when the gentleman showed up this morning. My deepest apologies to you and the technician.
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Setting up the appointment Jenny was awesome. Very friendly and professional. Shane the technician explained everything very well. He was courteous and professional.
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I have used RTOlson Pluming several times. I am completely satisfied with the quality of work and their quick response. Their attention to detail is very commendable. Thank you RT Olson Pluming for taking care of all my plumbing needs in such a professional way.
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Service great,however, price somewhat higher than expected
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My entire system needed replacing, and a friend recommended Tim Eagleson and his team at RT Olsen. I received an extremely low quote compared with other companies and decided to give them the job. They showed up on time, installed everything, and hauled away the old equipment in less than 6 hours. Tim showed me how to change the filter on the heat pump, which kind of filter to buy and how often to switch them out, and how to operate the new smart thermostat with my phone. The team was courteous and professional from start to finish, and Tim went above and beyond to ensure that the job was done right and everything was working as it should before he left. I'm very pleased with their work and recommend them highly!
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Going to order a new toilet and will call back to schedule to install it.
Irrigation valves. Water is off going to turn on the water at 8Pm today.
Perform a pressure test on the existing ¾-inch gas line. Ensure it holds pressure before reconnecting to the city gas supply and gas meter for the commercial building. Then, install a tank or tankless water heater. Turn over to tyler
Removed hose underneath bathroom unclogged it replace P-trap cleaned it out poured about 3 gallons of water into the coil and witnessed it draining properly Checked operations everything is working well at this time replaced 20 x 30 by one filter
Arrived with Jeremy from dry county Verified there is a leak in the drain for the his and her sinks in the master bathroom Dry county to start the insurance process and once the demo is done, try Olson will return and check the drains in the wall for the leak
Customer has a small 2 inch cleanout located on the kitchen line on the backside of the home Previous plumbers have ran small cable through kitchen line to help clear/clean the main line running potentially a couple hundred feet Explain the reason he keeps having issues with his main line is because they are using the wrong size cable and it potentially not doing him any good Explained jetting would be the only viable option to get them properly, cleaned and running until they decide what they want to do with the home within the next few years Customer needs to talk to sister who owns her property to see what the options are
Performed a Sloan valve rebuild During the rebuild, the shut off was not shutting off 100 percent Mentioned to manager that it is recommended to replace in case of an emergency
PLUMBERS REPORT Upon arrival, plumber inspected shower pan and tile around it. Was notified by the homeowner of a two year span of water damage done to tile and surrounding areas . There seems to be bacteria growth around tile area of the shower. Recommended to hot mop and replace shower pan along with tile.
Technician ran hydro jetter couldn’t get hose down line. Got approval to open up wall to access drain. Upon opening wall and removal of drain system found rust built up in line where line couldn’t go pass tried to dig out rust pile rust goes deep into concrete Technician pulled toilet to fete access to drain line Toilet closet flange is double waste not allowing jetter to go through
Customer replaced line himself with nephew 20 years ago 2nd leak on line Needs to think about what he wants to do
Repair from before split tee Replaced with cxc repair
Found the Sloan valve in non operational condition Sloan valve needs to be rebuilt to return to normal functioning condition Estimates have been sent to customer 1 estimate is to rebuild one toilet and the 2nd estimate is to rebuild both toilets with a discounted price