Customer has a small 2 inch cleanout located on the kitchen line on the backside of the home Previous plumbers have ran small cable through kitchen line to help clear/clean the main line running potentially a couple hundred feet Explain the reason he keeps having issues with his main line is because they are using the wrong size cable and it potentially not doing him any good Explained jetting would be the only viable option to get them properly, cleaned and running until they decide what they want to do with the home within the next few years Customer needs to talk to sister who owns her property to see what the options are