I had called skylands energy because I was having issues with my furnace. Ryan was the tech that skylands sent right away. Ryan showed up earlier than expected. Ryan diagnosed the issues I was having very quickly and made the repairs. Ryan was well prepared and had all the necessary parts to complete the repair. Ryan was friendly, very knowledgeable and polite. Ryan also took the time to explain the issues with the furnace in detail and took the time to answer all of my questions I had. Skylands Energy Service should be very grateful to have such a knowledgeable tech that knows the business working for them. .