Your tech Nicolas is wonderful. Your customer service from the office is terrible. We were told the tech was coming when he wasn’t Several times we go no call back. The worst part is that after paying over $400 for a part we are now told we need a new furnace and therefore wasted the $400 plus. I hear I may get some of that money back but I think the fair. Business practice would be to credit it all toward the new furnace. The tech is great but the experience with the company has been far from “Supreme”
