I needed a 9 minute 36 seconds job to replace a joint coupler. I had our gas line turned off n had waited until late afternoon for the service of Supreme. I was under the understanding that the service was $59 to come out (used against cost). n $59 every 15 minutes needed. It didn’t turn out that way. The tech said his least expensive service was $200 n the computer didn’t allow him to subtract $59. I was in a bind at that point to have gas turned back on so I had to approve. Both of us knew it was a 10 minute job. Seems pretty unfair.
