Spring Pm 08/08/19 On arrival customer explained to me what happened set the unit to call for cooling put water in condenser drain pan for ductless system drain is clogged water is not running out no access to clean drain line from indoor unit I checked from out side in roof tray to vacuum the drain line but that is not working i pressure drain pipe with nitrogen is working tested put water to the drain pan indoor unit water is gone out so quickly checked electrical connections checked voltage and amps checked condenser unit checked pressure and temp and they are ideal indicating zero leaks checked all other electrical connections unit operating normal at this time. No payment collected customer used one of her service she has.