Let’s start with the company ,I have a no Hot water I called the company they could come out immediately between eight and 12 then they called and said could they make it 2 to 6 PM I said no problem .At 5pm I called and they said sorry they forgot to call they are not coming today .after about five or six calls back to them they made plans to come out the next at 9am. VERYdissatisfied but I was stuck. They sent Tommy out he was there master plumber he was excellent very polite clean and did a very good job so that is the only reason you’re getting average. Don’t know if I would recommend.