Chris was on time, polite and knowledgeable. He explained things well and gave some tips on the maintenance of the AC system. I recommend Swiss Air to anyone looking for a local small business that appreciates their customers and provides quality customer service.
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Overall Experience
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I called Swiss Air last night and requested a technician for first thing this morning. The gentleman on the phone was honest and told me it may not be possible to get someone out first thing as they had received several calls prior to mine for similar issues but that they would do their best. He provided some temporary guidance and took my info and told me I should expect a call the following day. This morning they were actually able to squeeze me in! The technician (who by the way was very professional) provided me with a few different options and quotes and gave me some time to call my husband to discuss. We went with the best option for us and now have cool A/C again! Great service and excellent response time! Couldn’t have asked for a better service provider!
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I have had some disturbing experiences with Heating & Air Condition Companies in the past. This is the second time I have called Swiss Air to my home to service my units. Each time has been a pleasant experience. Their pricing was less their competitors but the service was superior.
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We’ve been with Swiss Air for over 15 years and always had great service!
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The tech was knowledgeable, informative and friendly
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