Firstly, there is consistency. TDH techs are all good. But having the same one for 15 years is outstanding. Wally has installed our furnace, tankless hot water system, radiant heating in floor and ceiling. Secondly, the work Wally performs not only is outstanding but the details in laying out the radiant system is a thing of beauty. Shows the care that TDH puts into their service. Thirdly, is consulting on complex projects - TDH (Tim and Wally) did great work in consulting on the design. Few in Chicago would even quote on our needs for a tankless hot water and radiant heating. All of the recommendations worked out perfectly. For service Jacquie is always responsive - and on the few times over the years we’ve needed service she has been fast and very communicative. Highly recommend TDH for any HVAC needs.
