Jason is terrific and keeps the furnace and A/C running perfectly. My issue this time was I had an 8-10am time slot which usually means 8am. This time, some rerouting occurred so he showed up closer to 10. If I’d know this, I could have arranged my day differently. Just a phone call or text from someone saying ETA is 10 would have been great. An easy customer service effort that will be universally appreciated.
Response from Tempco Heating and Air Conditioning:
Thank you for your feedback, Sandy. We appreciate your business and will make sure to communicate any changes to your appointment time more effectively in the future.
