Thompson Plumbing customer service was professional. We explained our situation which included difficulty turning on one of our bathroom faucets as well as our rain shower head which was spraying in numerous directions. They sent Kel Riks and he immediately diagnosed the problem as the hard water we all have which was causing falsification in the pipes. He offered a less expensive solution and then the option of a whole house filter. We chose the latter and are very happy we did.
