Ever since we purchased our HVAC unit back in Dec. 2018, we have signed up for the Maintenance contract which Thompson comes out to service twice a year, once for the heater and once for the air conditioner. The service reps that have come out are knowledgeable, efficient, and kind reps. Today, we had Chris and Will (apprentice). We have had Ty in the past as well! All good guys! Thank you Thompson!