Arrived on time and fix the problem in less than a half hour. Perfect perfect perfect I am very happy.
Overall Experience
Quality
Price
Convenience
This pricing is really atrocious. Remove the existing tankless water heater and put a new one just like it in place. Everything is already plumed. This should take maybe two hours. The quote $6800!!!!!!! WTF!!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chris was very professional and competent in carrying out the service. A friendly and affable young man, who was pleasant and informative through-out.
Overall Experience
Quality
Price
Convenience
Friendly and efficient worker who saves you money! They don’t get better than that!
Overall Experience
Quality
Price
Convenience
Christopher Martinez took numerous photos inside and out of the combination unit located on the roof that he shared with me, including meter readings, and carefully answered all of my questions and explained what each reading indicated when he was finished with the job. He was very meticulous and methodical in checking out the entire system, including the electronic filter and the handler, and also in assuring every part of the unit was thoroughly cleaned. I was very impressed with his knowledge and his friendly and polite manner.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Had airflow issues after new ducting. Did a great job addressing our issues. Definitely happy to be part of the Thompson family.
Overall Experience
Quality
Price
Convenience
Dylan did an outstanding job helping us with our downstairs A/C unit. He was very professional, courteous, and knowledgeable! Great service all around - thanks!
Overall Experience
Quality
Price
Convenience
Client called us out today due to no cooling. Cycled system. Outdoor condenser is grinding. Usually an indication of a failed secondary motor control or failed motor. Secondary motor control failed on fan side. Replaced component and cycled system. System is now operational and cooling. Thank you for trusting Thompson with your heating, cooling and plumbing needs.
INSTALLED NEW AC PRO M SERIES 3.5 TON 14.3 SEER AIR CONDITIONING WITH A 72k BTU SINGLE STAGE FURNACE AND MATCHING INDOOR COIL. INSTALLED NEW OVERFLOW SFTEY SWITCH ON COIL AND PIPED SECONDARY DRAIN PAIN OUTSIDE ABOVE WINDOW, UV LIGHT, THERMOSTAT AND DUCTING IN ATTIC. Attached pictures of model and serial numbers and pictures of the equipment and ductwork. (Left owners manuals with tenets.)
AC Maintenance completed on on 7yr split gas 3 ton York system; cleared condensation drain line; replaced 16 x 25 x 1 fiber filter; cleaned condenser coil; recommend installing compressor hard start kit to increase efficiency and life efficiency of condenser
Thompson Plumbing, Heating & Air Conditioning came out and met with Pam regarding master shower not draining, Pam also stated that water would come out of air gap during dishwasher use. Snaked shower drain line 25 feet, removed hair from drain line and cleared stoppage. In kitchen removed and cleaned 7/8” hose, reinstated and ran a quick drain cycle to ensure stoppage was cleared. At this time both fixtures are working as designed. Thank you for choosing Thompson Plumbing, Heating & Air Conditioning
Customer would like an estimate to install a whole house water filtration system or a reverse osmosis system.
For this job we installed a ne Noritz ez tr50 tankless heater. Price includes the removal and disposal of the old unit and the mounting of the new tankless. We also ran a 2 inch pvc vent to the exterior of the home. ( right side) . We also installed new isolation valves as well as a new shut off valve to the unit. We will also run a new the condensation line to the outside of the home. We offer a 2 year warranty on all parts and labor.
Upon arrival found found faulty thermostat on upstairs 3 ton 20 yr Carrier attic system; recommended new Honeywell Thermostat; found wet spot on catwalk while inspecting; traced back to coil which was taped in a way that caused condensation to drip down condensation drain line and drip on catwalk; removed soaked insulation and tape from exit port and observed condensation drip into secondary pan; recommended installing water safety switch and consider replacement prior to 2025 refrigerant changes; sent proposals for replacement options and repairs.
Thompson Plumbing, Heating & Air Conditioning came out and met with Lauren, tenant at this residence, to evaluate and provide estimates on several plumbing repairs. After all information and pictures were gathered spoke with homeowner regarding estimates and will send her a final estimate on more urgent concerns
Call back Found low-voltage wire to contactor had snapped off at the base. Re-cut wire and attached. System is now operational and cooling the home.
Returned to install new blower motor. Removed old part and install new motor. Attached new run capacitor supplied by client. Placed drain pan underneath evaporator coil (customer supplied). Ran system for 10 to 15 minutes with no knocking. Thank you for trusting Thompson with your heating, cooling and plumbing needs.
7 y.o System check System is operational upon arrival. Cycled cooling. System is producing a 19 to 20° split. Inspected condenser, secondary motor control failed on fan side, pulling a 4.2 out of 5 µF. Compressor side is close to failing. No hard start kit present. Hooked up refrigerant gauges and found pressures to be in spec. Explained to client this type of system has been notorious for refrigerant leaks. Replaced filter. Client will look to have secondary motor control replaced in off-season maintenance. Thank you for trusting Thompson with your heating and cooling and plumbing needs.
After evaluation, determined garbage disposal to be working and issue was with kitchen drain line. Trent approved estimate to snake drain line, used hand snake to make an attempt at clearing stoppage, at approximately 15 feet, did feel stoppage. Went in further to ensure stoppage was clear and was able to hear a rush of water go down drain. Filled up sink basins and water did drain, disposal still working/running. No leaks from drainage pipes **NO WARRANTY on drain clearing services due to unknown condition of pipes and cannot control what goes down sink.
Thompson plumbing presented estimate to repair waterline underneath carport in space 109
No Cool diagnostic found 22 yr 3 ton split gas mobile Goodman system with faulty dual capacitor; replaced with ne 35 x 5 dual capacitor and ran to cool; all components operating properly within manufacturer specifications; recommended Thompson’s Service Partner Plan
Failed low voltage fuse, this occurs when there is a low voltage short. Searched for a low voltage short and narrowed it down to the outdoor unit. Tested all portions of the unit that would cause this and nothing was shorted. Outdoor unit is 15 yrs old and the furnace is over 20 system replacement is recommended to avoid any downtime or issues in the future.