Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Had airflow issues after new ducting. Did a great job addressing our issues. Definitely happy to be part of the Thompson family.
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Dylan did an outstanding job helping us with our downstairs A/C unit. He was very professional, courteous, and knowledgeable! Great service all around - thanks!
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Thompson was recommended by a friend who had used them. I am so glad she suggested them. The service, professionalism, timeliness and products are all top-notch as were the techs on the jobsite. We highly recommend them. Their pricing was WONDERFUL when we compared it to their competitors!
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No one loves to spend money on AC issues. Dylan made the process as painless as possible. Was great with my kitty also. Nice to hear he is a Marine vet. Happy to be a new member of the Thompson family. Will recommend to friends and co-workers in our local area. Very thankful him and Trevor were able to tag team the ducting work we were also getting done. There was no need for double work. I appreciate the thought that was put into everything as he saved us time and money by preventing redundancy.
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Technician was thorough, polite and professional! Great service!
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I feel lucky to have found Thompson Plumbing. From scheduling an appointment with Ellie to Delfino coming out to diagnose the problem. There was great communication throughout from Ellie. I found Delfino respectful, courteous and very easy to deal with.
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Overall Experience
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Overall Experience
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Heating & AC Maintenance completed on two 20 yr 3 ton split gas attic Trane systems; sealed gap at downstairs furnace supply plenum; extended condensation drain line air vent; cleaned condenser coils; Both units contain R22 Freon, are inefficient, and nearing the end of their life; both condensers are Hard Starting and draw in excess of 90amps; dual capacitor 55x5 fan uf .47; recommended installing two Hard start kits and dual capacitor; Installed 2 Hard Start Kits and 1 Dual Capacitor
Price is to replace 2 angle stops One underneath the kitchen sink and the second in the sons bathroom. We would also be replacing a worn out toilet supply line in the downstairs guest bathroom. Once the angle stops were installed I turned on the water and checked for leaks. After several minutes I did not notice any issues.
4 Ton 18 seer AC, matching coil, 80% 90;000 btu variable speed two stage furnace, reconnect existing Duct with new High Efficient Design, and Opposed Blade Dampers to balance airflow. The furnace to be installed with this to include Smart Thermostat* per Management Approval. Drywall hatch will be replaced by a drywaller. Office to schedule repair.
AC Maintenance completed on Split gas 19yr old 4 ton Carrier garage unit; recommended 20 x 25 x 4 replacement filter, cleared condensation drain line; cleaned condenser coil; all components operating properly within manufacturer specifications; no other recommendations at this time.
Return visit for existing SSP client to perform work on approved estimate #46387524. Turned water to residence, drained water heater and began to replace 10 angle stops. 2 in back hallway bathroom, 4 in master bathroom, 1 in office bathroom, 1 in powder bathroom and two for laundry utility sink along with supply lines. Replaced Pfister shower valve cartridge in back hallway bathroom. Isolated water heater and turned water back on to residence, replaced anode rod and hot side outlet nipple and supply. Turned water back on, inspected work for leaks and purged system. All in working order at this time Thank you for choosing Thompson Plumbing, Heating & Air Conditioning
Cooling maintenance on an x series condensing unit less than a year old. Delta t of 18, all control boards are intact and show no signs of overheating, all electrical connections are snug and intact, refrigerant charge is within range and the system amp draw is within tolerance.
Cooling maintenance on an x series condensing unit less than a year old. Delta t of 18, all control boards are intact and show no signs of overheating, all electrical connections are snug and intact, refrigerant charge is within range and the system amp draw is within tolerance.
Performed whole house plumbing evaluation, verbally went over findings with Carlos, will email estimate on findings for work to be done
For this job, we were called out because the homeowner noticed his ceiling in the living room was bubbling. When I arrived I noticed the bubbling above the area where the television is located. I cut the drywall open and immediately saw water dripping down from the ceiling. The leak was caused by a pipe burst on the home’s copper pipes. The leak was on a one inch tee fitting . I removed the damaged fitting and installed a new tee as well as new sections of copper. Once I finished I turned on the water to the home and checked for leaks . No leaks were found.
Carlos has concerns about the living room register (14.5 x 7.5) rattling as well as both filters not being replaced on the last visit; requesting rescheduling to return with filters, register, and tall A frame.
Measured registers, attic opening, outdoor location, and collected photos for installation planning.
Provided proposal for replacement; home needs panel upgrade; 100 amp with 20 amp breaker; need 40 amp breaker and 220v
Thompson Plumbing, Heating & Air Conditioning came out to meet with Norma, Norma is wanting to have trim replaced in two bathrooms for shower valve. There are also two toilet in the residence that will require attention, in master bathroom, Norma would like toilet replaced and in downstairs hallway bathroom there is a leak from toilet tank that will need repairs or replacement aswell. Provided estimates and emailed them for her to discuss with spouse We appreciate the opportunity to provide you service and thank you for calling Thompson Plumbing, Heating & Air Conditioning
Tenants on site; Provided Estimate via email to replace 4 ton AC, coil, attic furnace, and registers.
Cooling maintenance on a two year old x series condensing unit. Delta t of 20.2, all electrical connections are intact, system amp draw is within tolerances. Control board shows no signs of overheating, fan motors are performing normally ( ramping up and down) as is the compressor. Recommend a surge protector for the outdoor unit to prevent any issues in the future.