Very Professional team. Excellent communication. On time. Definitely recommend.
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Great service! Ignacio was very knowledgeable, honest and easy to work with. He explained everything upfront and took his time. A pleasure to have in our home.
Overall Experience
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Price
Convenience
Stated clearly problem and solution and possible outcomes. Efficient use of time and easy to understand. Fair pricing and quick response.
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Quality
Price
Convenience
Installed the I wave air purifier.
Performed the annual heating maintenance. System is performing within specifications
Replaced existing thermostat with a customer supplied comfort sync A3 thermostat, programmed thermostat and air handler, connected thermostat to wi fi network and wired in the heat strips at the air handler. Tested all system operations
Performed the annual heating maintenance. System is operating within specifications and has no issues. Replaced filter as it was extremely dirty
Cooling maintenance. System is performing well. Next cooling maintenance will need to chemical clean the outdoor coil and replace the Rheem halo bulb. Recommend a surge protector for the outdoor unit.
Install customer supplied kitchen faucet . Faucet is a touch sensor faucet . Removed old faucet and installed new one. Tested faucet and is working as it should. Recommended to customer to replace the angle stops for the faucet sense they do not shut off and can possibly leak. Customer understands that there is no warranty with the faucet sense it was not purchased by Thompson plumbing.
Installed new tankless unit. Converted to LP gas set up. Vent for exhaust and intake to out side. Copper type L installed with fittings. Expansion tank installed to manufacture specs. Bleed line of air. New gas flex and parts kit. 1 year parts and labor plus manufacture warranty. Recommend servicing it every year. Valley center location.
Upon visual inspection water heater did not throw off a code or show signs of a current leak. As per client flame discolor when operating with a sound of a internal leak, then indicator light going solid then off, water heater stops working after that. Has been going on for 2+ weeks.
Cooling maintenance. Low system charge. Advised customer of the situation and variables. Service valley center.
Cap off secondary gas line from propane tank
Water heater bursted with in it self causing water damage around it. We will Install a tankless unit to current California code. Vent will terminate out side. Will haul away old unit. Install condensation line to out side. T&P line had to be adjusted to new set up. pre filter unit was install, recommend inspecting/servicing the unit every year to keep warranty in good standings. All new copper and ball valve, gas line adjusted with new ball valve.
Replace customer supplied kitchen faucet Replace kitchen basket strainer Garbage disposal 2 kitchen Emergency shut off valves hot/cold Replace 2 moen posi temp cartridge
