Very Professional team. Excellent communication. On time. Definitely recommend.
Overall Experience
Quality
Price
Convenience
Great service! Ignacio was very knowledgeable, honest and easy to work with. He explained everything upfront and took his time. A pleasure to have in our home.
Overall Experience
Quality
Price
Convenience
Stated clearly problem and solution and possible outcomes. Efficient use of time and easy to understand. Fair pricing and quick response.
Overall Experience
Quality
Price
Convenience
20+ yr old system. System is on the low side of refrigerant charge. Customer is aware of the situation and issues that have been mentioned in the past. No recommendations at this point.
Performed the heating maintenance on a 2 yr old ac pro 96% furnace. System is operating well and there are no recommendations at this point.
Performed heating maintenance on system. cleaned flame sensor checked gas pressure and amp draw. everything looks good at this time. changed the 20 x 25 x 1” filter
Two system heating maintenance. 14yr old Goodman furnaces. Customer stated the downstairs works fine but the upstairs was not functioning properly. Found a dirty flame sensor on the upstairs unit ( micro amp reading of 0.0) cleaned sensor and the system is now functioning. Continued with the heating maintenance on both systems and found no further issues.
Provided 1 inch air gap on condensate line. Installed 45 amp fuses and disconnect at outdoor unit,
Inspection of the system showed a possible crack in the secondary heat exchanger condensate collection box. Water is leaking from the right side screw below the collector box. Also noticed an airflow issue with the system as the low side saturation temp, SH and suction pressure are low. System is operating for now but recommend replacement.
Upon arrival we spoke with the homeowner and we’re informed of needing several estimates. We began by giving an estimate for the ice maker valve which is located behind the refrigerator. The current ice maker is older and weed recommend replacement of it. We then proceeded to provide an estimate to replace the toilet in the master bathroom as it is currently leaking from the tank to bowl gasket. We then checked under the right handed sink in the master bathroom. We found the pop up assembly top gasket to be worn and leaking. We recommend replacing the faucet together with the pop up as they’re the same age.
Thompson plumbing noticed tile around shower floor was missing grout and has minor cracks. Customer would like estimate remove shower floor and install new shower flooring. Thompson believe shower flooring is not waterproof. Thompson plumbing recommended customer contact building contractor to remove old shower and install new shower flooring with new tile. Thompson plumbing recommended restoration due to minor water damage.
Arrived for intermittent issue. Upon arrival found system operating properly. Homeowner requested new thermostats. New thermostats installed. Units 23 years old.
Estimate to include removal of existing equipment, old equipment hauled away and recycled, new 5 ton X series inverter heat pump condenser, new 5 ton upflow variable speed air handler, condenser to side of home, new condenser pad with earthquake straps, new 240volt electrical disconnect and wire whip, fuses to match manufacturing specs, double walled exhaust venting to proper connections, furnace stands with isolation pads, new Honeywell t6 pro programmable thermostat, RX-11 flush refrigerant line set to make suitable for new refrigerant, re seal and insulate exposed refrigerant piping, refrigerant locking service caps, new refrigerant filter dryer, re plumb primary condensation drain line to proper connections with trap and tee, secondary condensation safety switch, adapt to existing supply plenum, return plenum modifications, re sealed and insulated, nitrogen pressure test refrigerant system, triple evacuation of refrigerant system to 250 mircons or less, and make all gas, refrigeran
Customer has gathered many quotes and is going to sit down with her husband tonight to compare.
Bad run cap at the indoor blower motor. Motor was not engaging. Replaced run caps on both units and installed a customer supplied disconnect. Systems are operating. 15+ yr old systems. Evap coil is not level and leaning away from the primary drain.
Called for no cool call. Found drain clogged. Cleared drain and unit is working at this time.
Arrived for coolimg maintenance. Installed new filter and added hardstart to unit. Unit 1 year old.
