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Overall Experience
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Very professional and very comfortable with Steve, they came in and did what was needed, and went through everything with me and also made sure that I was connected to the monitoring system. Thanks
Response from Triple Play Home Services:
Thank you Sean and Kristi! As always we appreciate the trust and opportunity to serve you and your home! Have a wonderful fall!
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Provided detailed explanation of products and benefits. Had a downstairs system replaced and based on performance and results decided to have the 11 year old upstairs unit replaced with same brand. Very pleased with service and technicians very friendly, prompt and took extra care to keep their work neat while in/out of home.
Response from Triple Play Home Services:
Thank you Greg! We appreciate your continued trust and the opportunity to serve your family and home. Thank you for taking the time to let us know how we did and we hope you have an amazing fall!
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I wasn’t expecting the level of service I received. Honestly, I expected to hear that I needed to spend more money to get the quality of system and support I wanted. Big surprise. The system is perfect and the service excellent. Thank you Triple Play.
Response from Triple Play Home Services:
Thank you Jeanne! We love serving you and your home, and we deeply appreciate the trust! We are so glad all is well and we hope that this fall is amazing!
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After several months of issues, our AC unit needed replacing. We were very happy with Austin. He was honest about what was wrong and the best solution.
Response from Triple Play Home Services:
Thank you Tom! We do appreciate your kind words about Austin and how well he served you! I do know that we fell short of the 5th star due to being slightly higher in price, but I hope we change your mind that our service is always 5 Star and you will be well taken care of! Have an amazing fall!
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Always vey knowledgeable and friendly.
Response from Triple Play Home Services:
Thank you Robyn! We are so glad this is finally getting taken care of for you and that you can rest comfortably in your home once again! We deeply appreciate your service to our Country and we will see you next week!
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We’ve used Triple Play for routine service and replacement of our HVAC units. They are professional, clean up after themselves and a pleasure to work with.
Response from Triple Play Home Services:
Thank you Maurine! We pride ourselves on these very elements of service and I am very grateful you shared your experience with the community!
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From the call to schedule to the service Kenny provided, Triple Play was prompt, courteous, and competent. Such a good experience went ahead and signed up for their annual maintenance. This will be my go to for HVAC and plumbing moving forward.
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Worked out great, fixed the main issue the builders made on this 4 year old house
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Overall Experience
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Kenny made a very difficult gas line rerouting look straightforward . Cleaned up as he went. Very respectful of property.
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Overall Experience
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Installed in SB75 to help him with his minerals.That's messing up his electric water heater installed it.And give me a couple of days and you should have clear water without the minerals in it
Technician arrived on site and installed the Jenn air kitchen vent for the customers vent hood 6 inch hard pipe going out to an exhaust out the roof.
Technician arrived on site to perform routine heating maintenance tuneup, checking over all electrical, components, including, but not limited to blower motors, inducer motors, safeties, temperature, limit switches, gas valve, venting ductwork, and an extensive carbon monoxide test to prevent any dangerous gases being admitted into the home
Arrived at the custmer house started inspection. very thing looks really nice an clean Check the kitchen bathroom water stops.Look, real good.Still look brand new
Technician arrived on site to perform a routine safety heater inspection checking all over all electrical components checking over all safety switches and temperature limit switches checking over all venting issues doing an extensive carbon monoxide test to ensure no dangerous gases are being admitted into the home. system is working correctly in heat mode going to get some recommendations on some preventative parts to prevent the heater from shutting down this winter season.
Membership inspection. came in looked over the water heater hecking everything didnt see issues everything looks nice an clean
was able to help customer with gas fireplace today in arrangement of logs for proper disapation of flames around there logs
Came and did the membership tune water heater was in the hallway closet? The other heater was outside and the closet drained. Both water heaters begin. My inspection checked all the water valves kitchen bathrooms and then find no issues.
Arrived on site to perform a two system routine, safety inspection, checking over all electrical motors, inducer motors, limit switches, flame sensors, igniters, and an extensive carbon monoxide test to ensure the safety and efficiency of our customers home both systems are under two years old, so didn’t find anything that would hinder the safety of his equipmentthese winter months
No cooling service call on an Amana unit. The unit wasn't coming on. The float switch was tripped due to the condensation line being unleveled causing water to back flow. Installed a new line and everything was back up and running.
Arrived on location for no heat call found it to be a fault in the basic comfort control system diagnosed it to be an electrical issue causing the thermostat not to work in heat mode. Only replacing thermostat to fix the issue that we are having with this customer’s comfort.
I was called to a customer's home to diagnose a problem with their Lennox air handling unit. After thoroughly inspecting the system, I discovered that the constant fan motor running was caused by a stuck switch in the heat accessory kit. I provided the customer with several options for repair, including a bandaid fix, a premium repair solution, and a temporary solution to keep the system operable until the repair could be made.
removed all existing ductwork in customers home in which was not installed properly causing inadequate air distribution throughout home, upgraded new ductwork with r8 value insulation which helps duct maintain better temperatures in the attic also strapped and ran all ductwork straight as possible. all this to ensure proper air distribution around there home for properly maintained comfort.
1. **Duct Cleaning**: This involves removing dust, debris, and contaminants from the ductwork of your heating, ventilation, and air conditioning (HVAC) system. Over time, ducts can accumulate a variety of particles, including dust, allergens, and mold, which can affect air quality and system efficiency. Professional duct cleaning typically includes: - Inspection of the ducts - Use of specialized tools to dislodge contaminants - High-powered vacuum systems to remove debris 2. **Sanitizing**: After cleaning, sanitizing the ducts helps eliminate any remaining bacteria, mold, or allergens. This process often involves applying a disinfectant or antimicrobial solution to the duct surfaces. Sanitizing can help improve air quality and reduce the risk of health issues related to poor indoor air quality.
I am an HVAC service technician, and I recently completed a Fall safety heating inspection on a system carrier 80% furnace. The inspection involved verifying all venting to be correct, ensuring the proper sequence of operation of the unit without interruptions, inspecting the unit for any visible damage on the heat exchanger, and testing the unit for carbon monoxide levels. I noted some issues with the customer's unit and documented
