Jessica on the phone was nice, called ahead and found a quicker time for the technician to come as my furnace was out on a very cold weekend. Adam the technician showed up and knew exactly what was wrong. Found a replacement motor in the van, installed that and cleaned up the burners and installed spare igniter I had free of charge. Motor was $550. Did not look for things to charge me for and was great to work with throughout. A+ experience.
