When my furnace went out I thought for sure a technician would come and say I needed a new unit. Parker, who has a wonderful personality,made me comfortable when he came in the door..After checking out the unit he said everything tested fine so it may just be the thermostat. Well, that was the problem. He offered to use his thermostat to make sure that was the problem and said we could buy our own and install it, if we wished and the cost for the service call would be $49. We chose to have Parker install the thermostat and also bought a annual service plan. I am so impressed with this company and Parker. I will never call another company!!!! Thank you Western for the great service, price and service technician, Parker.....
Response from Western Heating & Air Conditioning (Orem):
Oh Joann, we are so glad that Parker could be of so much help and were are happy to have you apart of our Western Family.
